Operations Specialist

Nathan & Nathan PC is growing! We are in search of a full time Operations Specialist to join our team in our Birmingham, AL office. We are a creditors' rights firm that is looking for competitive, self-starters that enjoy working in a fast-paced environment.

Responsibilities

• Timely response to client requests.
• Processing Remits for assigned clients.
• Importing Placements for assigned clients.
• Processing & Distributing Client files from secure websites.
• Ensuring client deadlines are met.
• Cash Payment Log for Assigned clients, where applicable
• Sending forecasts to client for assigned clients.
• Distributing Client services emails where needed.
• Assisting Finance/Accounting Manager where needed/necessary.
• Communicating issues with clients and making sure the Director of Client Services is aware of any issues.
• Perform other duties as assigned.
  

Requirements

• High school diploma or equivalent.
• Legal experience preferred.
• Experience using Excel, Outlook, Alacourt, and Pacer
  
  

Skills

• Extremely reliable
• Process Focused
• Excellent Communication & Customer Service Skills
• Ability to multitask
• FDCPA, UDAAP knowledge is a plus.
  
  

Location & Schedule

• Birmingham, AL
• Travel: none
• Hours: Mon-Fri, with flexible start and finish times.
  
  

Compensation And Benefits

• Rate of pay based upon experience
• Paid Time Off (PTO): 10 days Holidays
• Company paid life insurance and short term disability
• Competitive benefits package, including medical, dental, and 401k
• Promotional opportunities within the firm
  
  

Our Firm

Since 1991, the creditors' rights law firm of Nathan & Nathan, P.C. has provided local and national businesses innovative and cost-effective collections and legal solutions throughout the state of Alabama. In response to the requests of several clients, the firm expanded its collections operation to Tennessee in 2005, to Mississippi in 2013 and to Georgia in 2014.

Nathan & Nathan, P.C. continues to specialize exclusively in collections and creditors' rights focusing on the quick and efficient pursuit of the maximum recoveries for our clients while strictly complying with all applicable local, state, and federal laws. Nathan & Nathan places a unique emphasis on supreme customer service related to both our internal and external customers. We pride ourselves on working with, not against, consumers, which we feel provides the greatest benefit for our clients.

Not only do we avail ourselves of all available avenues of the legal process for our clients, but we employ a state-of-the-art collections management software system to track each account. We continue to take advantage of all technological advancements in our rapidly changing industry, and we cater to our diversified national and local clients by adopting various strategies and procedures unique to each of their respective needs.