What are the responsibilities and job description for the Receptionist - State Farm Agent Team Member position at Nathan Burnett - State Farm Agent?
Benefits:
- License reimbursement
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 2001 and has big plans to continue growing. Our office location has been serving the community for more than 50 years (34 years before I even took over) so there’s a long-standing history of trust and service here.
I started my career as a Claims Representative and spent five years in claims before becoming an agent. I come from a multi-generational State Farm family. My dad was a State Farm agent, one of my brothers is currently an agent, and my other brother retired from State Farm as a claims representative. Insurance and serving customers has truly been a family tradition.
I stay very involved in the community through various local organizations and activities. Being present and connected locally is important to me and to the success of the agency. For our team, we offer PTO, paid holidays, and licensing reimbursement. As a smaller office, we provide a more personal, flexible environment while maintaining strong professionalism.
Our culture is laid back but professional. We value a polished, professional appearance and take pride in how we represent ourselves and the brand. We’re looking for someone who appreciates a relaxed atmosphere but understands the importance of professionalism and customer service. If you’re dependable, polished, and ready to grow with a long-standing agency, this could be a great opportunity for you.
ROLE DESCRIPTION:
Nathan Burnett - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
Our agency opened in 2001 and has big plans to continue growing. Our office location has been serving the community for more than 50 years (34 years before I even took over) so there’s a long-standing history of trust and service here.
I started my career as a Claims Representative and spent five years in claims before becoming an agent. I come from a multi-generational State Farm family. My dad was a State Farm agent, one of my brothers is currently an agent, and my other brother retired from State Farm as a claims representative. Insurance and serving customers has truly been a family tradition.
I stay very involved in the community through various local organizations and activities. Being present and connected locally is important to me and to the success of the agency. For our team, we offer PTO, paid holidays, and licensing reimbursement. As a smaller office, we provide a more personal, flexible environment while maintaining strong professionalism.
Our culture is laid back but professional. We value a polished, professional appearance and take pride in how we represent ourselves and the brand. We’re looking for someone who appreciates a relaxed atmosphere but understands the importance of professionalism and customer service. If you’re dependable, polished, and ready to grow with a long-standing agency, this could be a great opportunity for you.
ROLE DESCRIPTION:
Nathan Burnett - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.