What are the responsibilities and job description for the Dental Receptionist/Treatment Coordinator position at Nate C. Lewis DDS, PC?
About Us:
Nate C. Lewis DDS, PC is a patient-centered dental practice committed to providing exceptional care and service to our patients. We are currently seeking a dedicated and organized Treatment and Scheduling Coordinator to join our dynamic team. If you’re passionate about patient care, detail-oriented, and have excellent communication skills, we’d love to hear from you!
Job Responsibilities:
Treatment Coordination:
- Present and explain treatment plans to patients, including benefits, procedures, and financial options.
- Assist patients in understanding their dental insurance benefits and coverage.
- Answer questions about treatment options and follow up with patients to schedule recommended procedures.
Scheduling:
- Manage and coordinate patient appointments, ensuring optimal scheduling for both the office and patient availability.
- Proactively contact patients to confirm appointments and handle rescheduling requests.
- Maintain an organized, efficient schedule for the dental team, balancing new and returning patients.
Patient Communication:
- Provide outstanding customer service by greeting patients, answering phone calls, and responding to inquiries in a timely manner.
- Maintain regular communication with patients regarding treatment plans, insurance approvals, and payment options.
Administrative Duties:
- Manage patient records, update treatment plans, and document all relevant interactions.
- Process insurance claims, verify coverage, and track approvals for treatments.
- Assist with office administrative tasks as needed, ensuring smooth day-to-day operations.
Qualifications:
- Previous experience in a dental office or healthcare setting preferred.
- Strong organizational and multitasking skills.
- Excellent verbal and written communication skills.
- Knowledge of dental insurance and billing practices is a plus.
- Proficiency in Dentrix required
- A positive, team-oriented attitude with a focus on patient care.
How to apply:
- Please email your resume to natelewisdds@gmail.com.
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Expected hours: 37 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Free parking
- Paid training
Schedule:
- Day shift
- No nights
- No weekends
Work Location: In person
Salary : $20 - $24