What are the responsibilities and job description for the Hotel General Manager position at Nate Associates, LLC?
Job Description: General Manager
We are looking for a high-energy, seasoned General Manager to lead our team and oversee the daily operations of our property. As the GM, you aren't just a "behind-the-desk" administrator; you are the heartbeat of the hotel. You will be responsible for balancing the "art" of guest satisfaction with the "science" of financial performance.
The ideal candidate is a strategic leader who empowers their team, maintains impeccable standards, and treats every guest interaction as an opportunity to build brand loyalty.
Key Responsibilities
- Operational Excellence: Oversee all departments (Front Office, Housekeeping, F&B, Maintenance) to ensure seamless day-to-day operations and adherence to brand standards.
- Financial Stewardship: Manage the annual budget, P&L statements, and CAPEX projects. You will drive RevPAR, monitor labor costs, and optimize profitability without compromising quality.
- Guest Experience: Act as the face of the hotel. You will monitor guest feedback (GSS/Net Promoter Scores) and implement strategies to constantly elevate the guest journey.
- Team Leadership: Recruit, train, and mentor a high-performing management team. You’ll foster a culture of accountability, inclusion, and professional growth.
- Strategic Planning: Work closely with Sales and Revenue Management to develop pricing strategies, market positioning, and local community partnerships.
- Compliance & Safety: Ensure the property remains in full compliance with health, safety, and licensing regulations, as well as corporate brand audits.
Required Qualifications:
Requirement Education
Bachelor’s degree in Hospitality Management, Business Administration, or related field Experience of 5 years of leadership experience.
Financial Literacy
Proven track record of managing multi-million dollar budgets and driving GOP. Tech Savvy Proficiency with Property Management Systems (e.g., Opera, FOSSE, ChoiceAdvantge, Synxis) and Google Workspace / Suite / Sheets / Docs, MS Office.
Availability
Ability to work a flexible schedule, including weekends and holidays, as the business dictates.
The "X" Factors
- The "Owner's Mindset": You treat the hotel as if it were your own investment.
- Grace Under Pressure: You remain the calmest person in the room during high-occupancy periods or emergency situations.
- Community Connector: You enjoy networking with local businesses and tourism boards to keep the hotel top-of-mind.
Why Join Us? We offer a competitive salary, performance-based bonuses and significant travel discounts across our global portfolio. More importantly, we offer a seat at the table where your ideas actually shape the future of the property.
Pay: $49,000.00 - $59,000.00 per year
Benefits:
- Employee discount
- Paid time off
- Paid training
- Professional development assistance
- Referral program
Work Location: In person
Salary : $49,000 - $59,000