Voter Registration Specialist I

Overview
The Voter Services Specialist provides essential administrative and operational support to the Supervisor of Elections Office. This role ensures a smooth delivery of voter services, compliance with all state and federal election laws, and on-time completion of assigned projects.

This role also plays a key part in fostering a positive, respectful, and service-oriented culture within the Supervisor of Elections Office – promoting teamwork, professionalism, and open communication among colleagues and the public.

Duties:

1. Voter Assistance

• Explain registration, voting options, and the election process clearly.
• Provide front counter, phone, and email assistance to voters.
• Respond promptly to inquiries, while maintaining a courteous, nonpartisan approach at all times.

2. Vote-by-Mail and Petitions

• Ensure petition and reporting deadlines are met.
• Maintain correspondence with VBM voters regarding undeliverable mail and other issues.
• Perform daily reconciliation and audit of vote-by-mail (VBM) ballots.
• Post timely updates to the official website.
• Process VBM requests, including UOCAVA voters, cure affidavits, letters, and follow-up calls.
• Respond promptly to correspondence from VotebyMail@votenassaufl.gov, while always maintaining a courteous, nonpartisan approach.
• Verification of candidate and initiative petitions.

3. Candidate and Committee Support

• Assist potential and active candidates with qualifying, finance reporting, and compliance with Florida election laws (Chapters 99, 104, 105, 106).
• Community Development District (CDD) reporting and communications.
• Provide guidance on the Campaign Treasurer Handbook, Electronic Filing System Guidelines, and Financial Disclosure requirements.

5. Election Support

• Assist with researching voter eligibility for provisional ballots.
• Support phone bank operations.
• Support ballot duplication during Canvassing Board Meetings.
• Participate as part of the Department of State (DOS) reporting team.

6. Voter Registration Assistance

• Assist with weekly notices.
• Assist with NCOA (USPS National Change of Address) updates.
• Cancellations, requests to be removed, and deceased voters.
• Federal Post Card Applications (FPCA) and Federal Voting Assistance Program (FVAP).Process potentially ineligible voters (felons, non-citizens, mentally incapacitated), including notices and legal ads.
• Process underliverable mail.
• Processing new and updated voter registration information, paper applications, and the suspense queue. Including address protected voters.
• Process potentially ineligible voters (felons, non-citizens, mentally incapacitated).

Qualifications

• Associates or Bachelor's degree is required.
• Ability to perform data entry with high accuracy and manage sensitive information with confidentiality.
• Knowledge of Florida and federal election laws preferred.
• Must possess good interpersonal and communication skills and work as part of a team.
• Minimum 5 years of administrative experience requiring discretion.
• Proficiency in Microsoft Office Suite and other relevant software.
• This position frequently communicates with and assists voters and co-workers. Must be able to exchange accurate information in these situations.
• Valid Class E driver's license is required.

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• On-the-job training
• Paid sick time
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Application Question(s):

• What was your college GPA?

Education:

• Associate (Required)

Experience:

• Administrative: 2 years (Required)

Ability to Commute:

• Yulee, FL 32097 (Required)

Work Location: In person

Salary : $20 - $21