What are the responsibilities and job description for the Hotel Shuttle Driver position at Nashville Skyline?
Part-Time Hotel Shuttle Driver - Thursday's, Friday's and Saturday's. Some Sunday's, Titan Games and Special Events at Nissan Stadium
Position Summary:
Responsible for providing prompt, safe, and courteous transportation of hotel guests between hotel and destination locations.
Key Responsibilities:
- Greets each customer with a smile, offering to assist with their luggage, if necessary.
- Provides quick and pleasant customer courtesy, service, and satisfaction.
- Follows all established procedures for Shuttle Drivers, including pre-trip inspections, designated routes, accurate record-keeping, and regular, effective radio/cell phone communication.
- Maintains accurate familiarity with the general area in order to answer questions and provide helpful information to our guests.
- Maintains a clean, pleasant, and calm environment inside the shuttle (including but not limited to, windows rolled up, company approved audio playing, interior lights on, no air freshener spraying, no items on the dashboard, and no food on shuttle)
- Cooperates with all team members to provide the best possible service to all internal and external guests.
- Complies with all applicable Federal, State, and Local regulations and requirements governing, including Department of Transportation.
- Keeps all areas of shuttle clean (including shuttle interior and windows)
- Complies with all uniform and appearance guidelines.
- Follows all company policies and procedures as set forth in the Employee Handbook.
- Performs additional duties as reasonably requested by Management, especially during downtimes.
Knowledge, Skills, & Experience Required:
- High school education or equivalent
- Previous driver and/or customer service experience.
- Good driving record as reported by the Department of Transportation is essential.
- Must have a minimum of 6 years with a valid Tennessee driver's license.
- Must pass background check and agree to random drug testing.
- Ability to lift up to 25 pounds
- Successful completion of Shuttle Driver Training.
- A solid employment record and previous customer service experience preferred
- Ability to promptly follow directions from management and co-workers
- Ability to verbally communicate clearly in the English language
- Must be able to maintain a smile and courteous disposition toward external and internal customers
- Commitment to co-worker, customer, and vehicle safety
Job Type: Part-time
Benefits:
- Paid time off
- Gratuity
Shift:
- 8 hour shift
- Evening shift
Work Days:
- Every weekend
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel & Accommodations Guest Services Staff: 1 year (Preferred)
- Hotel experience: 1 year (Preferred)
Work Location: In person
Salary : $15