What are the responsibilities and job description for the Venue and Facilities Coordinator position at Nashville Opera?
Venue & Facilities Coordinator
We are seeking a detail-oriented and client-focused Venue & Facilities Coordinator to support the operations of our venue and ensure seamless, high-quality experience for every guest. This role serves as the backbone of daily operations, working closely with the Venue & Facilities Director to manage client communications,coordinate event logistics, and maintain the integrity of our facility.
The coordinator is responsible for managing the details that elevate client experiences, from scheduling tours and updating CRM systems to overseeing event setup and breakdown. This is a hands-on role that requires adaptability, strong communication skills, and a passion for delivering excellence.
Key Responsibilities
Client & Event Coordination
Respond promptly to client inquiries and schedule tours.
Maintain CRM records, contracts, and event timelines.
Support clients and vendors with load-in/load-out and enforce venue policies.
Oversee event setup and breakdown, ensuring smooth operations.
Marketing & Communication Support
Draft and schedule social media posts, newsletters, and vendor spotlights.
Collect event photography and content for marketing use.
Assist in maintaining the venue’s website and online presence.
Facilities Management
Conduct daily walkthroughs to ensure venue readiness.
Report and coordinate maintenance needs with vendors.
Support housekeeping and security coordination as required.
Administrative Support
Track proposals, invoices, and client communications.
Aid with data reporting and post-event feedback collection.
The Ideal Candidate
A Team Player – You thrive in collaborative environments, supporting both leadership and clients.
A Detail-Oriented Organizer – You manage multiple moving parts with precision.
A Creative Communicator – You bring fresh ideas to marketing and client engagement.
A Flexible Problem-Solver – You adapt quickly to changing client needs and event dynamics.
Qualifications
2 years in event coordination, hospitality, or facility operations.
Strong organizational and communication skills.
Proficiency in CRM systems, Microsoft Office, and social media platforms.
Knowledge of event logistics, scheduling, and vendor coordination. Ability to work a flexible schedule, including evenings and weekends.
A client-first mindset with the ability to remain calm under pressure.
Why Join Us?
The Noah Liff Opera Center is more than just a venue; it is a hub for arts, culture, and unforgettable
experiences. As the Venue & Facilities Coordinator, you will play a vital role in supporting the success of one of Nashville’s premier event spaces, working in a fast-paced, creative environment where no two days are alike.
This is an opportunity to grow in the world of events and hospitality while making a direct impact on the client’s experience.