Restaurant Bartender

Essential Job Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Warmly welcome, prepare, and deliver beverages to guests in alignment with Trattoria Il Mulino and Hilton Hospitality's service standards.
• Possess knowledge of the restaurant menu and recommend beverage pairings to enhance guest satisfaction.
• Serve all courses and alcoholic/non-alcoholic beverages to guests, upholding service standards in a fine dining setting.
• Remain informed about daily specials and maintain awareness of menu items throughout the shift.
• Complete guest orders with the use of suggestive selling techniques and input them into the system, ensuring accurate transmission to the kitchen.
• Demonstrate comprehensive knowledge of table arrangements, room capacity, hours of operation, and uphold restaurant dress code.
• Possess in-depth knowledge of liquor brands, beers, non-alcoholic selections, and correct glassware and garnishes.
• Acquire extensive knowledge of wines, champagnes, and menu items, including preparation methods, ingredients, and quality standards.
• Ensure proper use and maintenance of equipment, adhering to all departmental policies and service procedures.
• Complete opening side duties, including stock and supplies check, napkin folding, and preparation of cold food items.
• Assist leadership team with inventory as requested.
• Organize and prepare assigned station prior to guest arrival, following service standards.
• Review reserved tables and follow up on special arrangements for pre-assigned tables.

• Craft and serve drinks with friendliness, courtesy, and timeliness, adhering to established guidelines, policies, and safety procedures mandated by the company, state, and hotel.
• Comply with all Local, State, Federal, and corporate regulations related to the service of alcoholic beverages.
• Clear tables of trash and used glassware, ensuring cleanliness of tablecloths and the surrounding area.
• Collect and report tips at the end of the assigned shift.
• Complete closing side duties, including storing reusable goods, equipment cleaning, and restocking for the next service.
• Remove all dirty linen, marry and stock condiments, and reset tables for the next meal period.
• Complete closing reports as assigned and report to the supervisor before leaving duty.
• Attend department meetings and follow the maintenance program and cleaning schedule.
• Other duties and responsibilities as assigned.
• The employee may be expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.
• Maintain a safe work environment for co-workers and a safe hotel for guests; please refer to Section 2.4 in the Team Member Handbook for specific examples.

Qualifications, Job Knowledge, Experience, Skills, Abilities:

• Must have advanced knowledge of service of various alcoholic beverages
• High school diploma or general education degree (GED); or one year related experience and/or training; or equivalent combination of education and experience
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to communicate, verbally, effectively with guests and co-workers; respond to guest requests
• Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock.
• Competence in handling cash and credit card transactions.
• Ability to stand and work in confined spaces for long periods of time. 
• Maintains professionalism at all times, demonstrating courtesy and respect to guests and co-workers

Physical requirements of the position and work environment:

• Must be able to walk, climb stairs.
• Must be able to bend, stoop, and crouch.
• Must use hands to reach, grasp, handle, push and pull.
• Must have good near and far vision.
• Must be able to hear, talk, smell.
• Must be able to lift & carry up to 50 pounds.
• Duties may be performed indoors or outdoors.
• Noise level moderate.

Hilton Nashville Downtown Additional Property Specific Functions:

• Must obtain valid Tennessee ABC Card.
• Must complete Hilton brand required trainings.