What are the responsibilities and job description for the Platform Operations Sr. Analyst (Philadelphia) position at NASDAQ?
As a Platform Operations Sr. Analyst reporting to Sr. Director - Platform Operations, you'll play a critical role in ensuring the reliability and performance of Nasdaq's trading systems and market operations. You will support real-time 24/7 technical operations, troubleshoot issues across production environments, and partner closely with clients and internal teams to maintain seamless service delivery.
You'll thrive in this position if you're detail-oriented, technically skilled, and passionate about keeping global markets running smoothly in a fast-paced, high-impact environment.
Key Responsibilities
Monitor production systems in real time, identify emerging issues, and drive resolution to ensure platform uptime and performance.
Support daily market operations, including system startup and shutdown procedures, application updates, and recovery processes.
Collaborate with clients, network providers, and internal teams to resolve connectivity and technical issues quickly and effectively.
Maintain operational documentation and procedures that support continuous improvement and knowledge sharing across the team.
Partner with engineering and development teams to address operational challenges and implement scalable solutions.
Required Qualifications
Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent practical experience in technical or network operations.
3 years of experience in technical operations, system administration, or a related discipline.
Strong proficiency in Linux environments, including administration and troubleshooting.
Solid understanding of networking fundamentals and the ability to diagnose and resolve connectivity-related issues.
Clear communicator with strong problem-solving skills and the ability to perform effectively under pressure.
Preferred Qualifications
Experience with Agile and DevOps methodologies.
Experience with AWS or other cloud providers.
Familiarity with scripting (Bash, regex) and tools like GitLab, Docker, or Kubernetes.
Certifications relevant to systems operations or infrastructure management.
This position will be located in Philadelphia and offers the opportunity for a hybrid work environment at least 3 days a week in-office, subject to change, providing flexibility and accessibility for qualified candidates.
Come as You Are
Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities.
We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated.
We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.
What We Offer
We’re proud to offer a competitive rewards package that is meaningful, recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaq’s overall success.
In addition to base salary, Nasdaq offers significant other compensation (annual bonus/commissions and equity), benefits, and opportunity for growth. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, business needs and market demands.
Nasdaq’s programs and rewards are intended to allow our employees to:
- Secure Wealth: 401(k) program with 6% employer match, Employee Stock Purchase Program with 15% discount, Student loan repayment program up to $10k, Company paid life and disability plans, Generous paid time off
- Prioritize Health: Comprehensive medical, dental and vision coverage, Health spending account with employer contribution, Paid flex days to support mental wellbeing, Gym membership discounts
- Care for Family: Hybrid home/office schedule (for most positions), Paid parental leave, Fertility benefits, Paid bereavement leave
- Connect with Community: Company gift matching program, Employee resource groups, Paid volunteer days
- Grow Career: Education Assistance Program, Robust job skills training and Professional development opportunities
For more information, visit Nasdaq Benefits & Rewards Career page.