Events & Operations Coordinator

Location: Long Beach, California (Onsite)

Hours: Full Time Contract to Hire (Weekend and evening availability required for event schedules)

The Role

Napster Corp is seeking a highly organized and events-savvy Events & Operations Coordinator to support our Thunder Studios location in Long Beach. This onsite role is essential to ensuring smooth execution of live events, studio productions, rehearsals, and high-profile client experiences.

Reporting to the President & General Manager, this individual will be responsible for events and productions operations, coordinate cross-functional event teams, manage vendors and crew logistics, and ensure productions run efficiently, safely, and on schedule.

This role is ideal for someone who thrives in fast-paced environments, has exceptional coordination and communication skills, and can anticipate needs before they arise.

The role will require heavy lifting and may have some physical /long hours standing and walking. Must be customer service oriented.

What You’ll Do

Event & Stage Management

• Oversee all stage operations during live events, rehearsals, productions, and client bookings at Thunder Studios.
• Serve as the point of contact for clients, crews, vendors, and internal production teams.
• Liaise with the sales team for contract documents required by client and on-the-ground coordination.
• Ensure stages, green rooms, equipment, and facilities are properly set up, reset, and maintained for each event and production.
• Self shifts as Stage Manager for self as needed

Event Coordination & Logistics

• Coordinate operation teams schedules, load-ins, load-outs, and day-of-event timelines.
• Manage event resources including equipment, props, staging materials, and backstage needs.
• Oversee crew assignments, call times, and communication across production and facilities teams.
• Partner with the production, studio, IT/AV, and operations teams to deliver seamless event experiences.
• Communicate with the President and VP of the studio weekly to maintain transparency of all operations, schedules and plans created and executed.

Client & Talent Support

• Provide white-glove support for clients, performers, executives, and VIPs onsite.
• Facilitate communication between clients and internal teams to ensure expectations are met.
• Troubleshoot issues in real time and proactively solve problems under pressure.

Compliance, Safety & Operational Excellence

• Ensure all events follow safety protocols, building regulations, and studio operational standards.
• Maintain accurate documentation—including event reports, prep sheets, risk assessments, and SOPs.
• Handle last-minute changes, schedule adjustments, and technical needs with professionalism and urgency.

General Responsibilities

• Coordinate with vendors, rentals, transportation, and external partners as needed.
• Maintain inventory of staging and event supplies.
• Support studio operations during non-event days as needed.
• Weekend, evening, and holiday work will be required depending on event schedules.

What You’ll Bring

• Minimum of 2-5 years of relevant event and production coordination experience
• Strong experience with live event production, studio environments, and on-set operations
• Ability to read, interpret, and execute staging diagrams, and call sheets
• Excellent communication and leadership skills with ability to direct crews and talent
• Strong organizational skills and the ability to multitask in high-pressure, fast-changing situations with a positive attitude and helpful predisposition
• Calm, professional disposition working live in front of clients and talent
• Exceptional attention to detail
• Strong problem-solving skills and ability to operate with urgency
• Must be able to lift 30–50 lbs. and be physically active during events

We’ll Be Extra Pumped If You Have

• Experience in entertainment, live events, music, broadcasting, XR/immersive media, or studio production
• Background in technical production workflows (lighting, sound, stage tech, AV, livestreaming, etc.)
• Experience working with talent, influencers, musicians, or high-profile clients
• Knowledge of safety protocols, stage rigging basics, and event compliance
• Ability to support occasional high-priority corporate or VIP events at other Napster locations
• Forklift certification is a plus

Our Culture

• Impact: Play a crucial role in our growth journey.
• Culture: Join a vibrant team valuing creativity and collaboration.
• Growth: Thrive in a fast-paced, dynamic environment.
• Reward: Enjoy competitive compensation, equity opportunities, and comprehensive benefits.
• Ready to shape our future? Apply now and be part of something extraordinary!

We’re looking for more forward-thinking and collaborative people to be a part of our innovation journey and mission to push the boundaries of technology. If you’re ready to help us achieve this vision — we’d love to hear from you! At Napster Corp, we're looking for people invigorated by our values and drive to change the world, not just those who simply check off boxes.

Napster Corp embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We strive to build a company that reflects a global audience.

CCPA Notice for California Job Candidates: Please review our CCPA notice at

https://www.napster.ai/policy-docs/ccpa-notice-for-job-candidates

The base salary for this position is up to $80,000. Base pay will depend on a variety of job-related factors, which may include education, certifications, experience, market demands, and locations.