What are the responsibilities and job description for the Automotive BDC Representative position at Napleton Auto Group?
We are seeking an Automotive BDC Representative to join our Ford team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer sales inquiries Provide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and servicesQualifications:Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skills
Salary : $30,000 - $45,000