What are the responsibilities and job description for the Server Assistant position at Naples Yacht Club?
Description:
Naples Yacht Club is looking for a Part-time Server Assistant/Food Runner. In this role you will assist the food server in assuring prompt and polite service to the members and their guests. We are looking for individuals with passion for excellence, articulate, confident and an eye for detail.
Duties and Responsibilities
- To efficiently assist the front waiter in a friendly and courteous manner. To follow the service sequence and standards of the club, according to the training standards.
- To reset tables as needed before, during and after service hours according to priorities established by the guests’ needs.
- Assist in food delivery, taking out trays of food with large tables when available, serving, condiment service, ground pepper service, and bread presentation.
- To ensure sufficient set-ups for service station, including silver, china, sugar, creamers, tea, tea box, water according to business levels.
- Knowledge of, respect for, and adherence to all staff privileges and responsibilities
- To be prepared to seat guests in the absence of the room Captain. Guests are to be seated when approaching the table.
- Cleans all, iced tea machines, coffee machines, breadbox and other work equipment.
Personal Characteristics & Qualifications
- Work experience in customer service is preferred
- High energy, self-motivated, outgoing personality
- Courteous, tactful, kind and respectful
- Excellent people skills and a friendly, responsible, service-oriented attitude
- Strong communication and teamwork abilities
- Reliable and timely
Duties and Responsibilities
- To efficiently assist the front waiter in a friendly and courteous manner. To follow the service sequence and standards of the club, according to the training standards.
- To reset tables as needed before, during and after service hours according to priorities established by the guests’ needs.
- Assist in food delivery, taking out trays of food with large tables when available, serving, condiment service, ground pepper service, and bread presentation.
- To ensure sufficient set-ups for service station, including silver, china, sugar, creamers, tea, tea box, water according to business levels.
- Knowledge of, respect for, and adherence to all staff privileges and responsibilities
- To be prepared to seat guests in the absence of the room Captain. Guests are to be seated when approaching the table.
- Cleans all, iced tea machines, coffee machines, breadbox and other work equipment.
Personal Characteristics & Qualifications
- Work experience in customer service is preferred
- High energy, self-motivated, outgoing personality
- Courteous, tactful, kind and respectful
- Excellent people skills and a friendly, responsible, service-oriented attitude
- Strong communication and teamwork abilities
- Reliable and timely