What are the responsibilities and job description for the RN Safety & Quality Coordinator Women & Children Health position at Naples Comprehensive Health - NCH?
- DEPARTMENT: 18383 - Safety & High Reliability
- LOCATION: 350 7th Street North, Naples, FL, 34102
- WORK TYPE: Full Time
- WORK SCHEDULE: 8 Hour Day
NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700 physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.
NCH is transforming into an Advanced Community Healthcare System(TM) and we’re proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.
Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.
Job Summary
The RN Safety & Quality Coordinator for Women & Child Health is a professionally trained RN responsible for leading performance improvement activities associated with the full spectrum of services within Maternal and Child Health including but not limited to data abstraction, collection and analytics for participation in performance improvement activities and reporting relevant to the Florida Perinatal Quality Collaborative, Florida Department of Health, and community partners, Perinatal Core Measures, Leapfrog Group reports and assigned physician contract services. The coordinator organizes performance improvement processes for Women and Child Health service with an emphasis on clinical guidelines, evidenced based practices and outcomes management to deliver on the organizational strategic goals. The coordinator guides the development, ongoing review, implementation, education and documentation of evidence-based best practice guidelines, care delivery and process improvement for Women and Child Health services. The coordinator supports the functions of Quality & Patient Safety with clinicians, providers, and IT staff to improve EMR documentation to support quality data reports, mandatory quality reporting and performance metrics. The coordinator supports educational training including SIMS training and drills related to Women & Child Health services. The coordinator supports high reliability methods for patient safety and a just culture.
Essential Duties And Responsibilities
– Other duties may be assigned.
- Coordinates the education and ongoing development of the WCH team on emerging developments through organizing learning sessions.
- Coordinates teams and manages projects focused on achieving clinical performance improvement, strategic imperatives, goals, and objectives.
- Acts as a liaison to various organization wide and medical staff departmental committees where WCH data is relevant.
- Communicates with contracted abstracting services to ensure NCH internal data is managed, abstracted, and delivered in a timely and accurate fashion.
- Follows all protocols for documentation and maintenance of databases.
- Maintains compliance with all required reporting, assures deadlines are met impacting hospital reimbursement and public healthcare ratings agencies.
- Identifies and facilitates solutions to quality issues, which arise from the data analysis.
- Analyzes, summarizes, and provides written reports to WCP team, highlighting performance metrics and opportunities.
- Provides the WCP team with timely performance feedback (reports) of identified evidence-based quality metrics that enhance patient care and safety.
- Communicates with NCH IT to improve clinical progress reports for internal performance monitoring.
- Organizes collaborative improvement meetings with the WCP team and other multidisciplinary stakeholders. Documents meeting minutes.
- Identifies potential topics for research related to the programs.
- Keeps up to date on all current literature, studies, and training and serves as the primary resource to share this information with relevant stakeholders.
- Maintains a database of clinical protocols for reference and review on a recurring basis (at least annually) to assure quality outcomes.
- Works with multidisciplinary teams’ system wide to ensure compliance and success with Emergency Room treatment with use of evidence-based practices and regulatory standards.
- Minimum of BSN from an accredited nursing program required.
- Minimum of 3 years of nursing experience required; Labor and Delivery experience preferred.
- Licensed as a Registered Nurse in the State of Florida (or obtained within 1 year of hire).
- Basic Life Support (BLS) certification required from the American Red Cross or American Heart Association.
- Experience with an electronic medical record preferred.
- Quality data analysis, performance improvement and lean process experience preferred. Certification in Healthcare Quality (CPHQ) or IHI healthcare quality training within 2 years of hire.
- Maintains open communication with the leadership at NCH Healthcare Systems regarding quality improvement, protocols, and public reporting/ratings agencies.
- Utilizes improvement methodologies including lean six‐sigma and PDSA cycles for rapid‐cycle change.
- Must have ability to use judgment and discretion in dealing with confidential information.
- Hight to intermediate computer knowledge: Uses Microsoft applications and ability to learn and utilize various computer databases and E.M.R. navigation, reports, and dashboards.