What are the responsibilities and job description for the HRIS Specialist position at Naples Comprehensive Health - NCH?
- DEPARTMENT: 18371 - People & Culture
- LOCATION: 1100 Immokalee Road, Naples, FL, 34110
- WORK TYPE: Full Time
- WORK SCHEDULE: Standard Office
NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700 physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.
NCH is transforming into an Advanced Community Healthcare System(TM) and we’re proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.
Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.
Job Summary
The HRIS Specialist, working under the direction of the Manager HRIS & Payroll Audit, will support all People and Culture (P&C) systems including P&C/Payroll, applicant tracking, performance management, position management, education, etc. This position will be responsible for maintaining and tracking P&C dashboards and metrics; continuously improving operational efficiencies and data accuracy; implementing new technologies and functionality; recommending and implementing process and workflow improvements within the P&C Department. The HRIS Specialist ensures accuracy of source data and understands how various P&C systems integrate from an P&C perspective, prepares, and distributes multiple bi-weekly and monthly reports ensuring data accuracy, prepares multiple standard and customer reports involving P&C-related data. Answers questions, follows up on the requests for routine information and ensures a continuous workflow, makes recommendations for the improvement of workflow. The HRIS Specialist works closely with P&C and Payroll audits team.
Essential Duties And Responsibilities
Other duties may be assigned.
- Maintains and updates multiple P&C Dashboards to track P&C metrics to follow best practices in all areas of P&C. Identifies gaps in performance and makes recommendations for correction and improvement.
- While working with P&C leadership, actively participates in the design and implementation of HRIS systems and enhancements across multiple P&C systems including P&C/Payroll, hiring, performance management, education, and engagement systems.
- Actively participates in system upgrades, new modules implementation, process, and system redesigns.
- Continually identifies process and automation opportunities to reduce manual processes and ensure data accuracy.
- Assists with the design, testing and implementation of interfaces and file transfers within HRIS systems.
- Provide support for HRIS including, but not limited to, researching, and resolving user end problems, unexpected results, or process flaws.
- Using system reports to write custom reports for other users and troubleshoots and maintains existing reports.
- Responsible for the Systems security and administers the set-up of new users with the appropriate access. Includes consultation with the directors and their designees to determine necessity for access. Requires obtaining all appropriate paperwork and approvals for system access. Performs routine maintenance to remove users who have left the system or who have transferred to non-eligible positions.
- Generates administrative reports as requested by department directors. Prepares charts for presentations as requested.
- Performs various weekly, bi-weekly, and monthly audits to ensure accuracy, makes recommendations and implements process improvements.
- Provides technical and educational support to users. Develops training materials and manuals. Requires routine follow-up with users as well as periodic training sessions on processes and procedures. Recommends changes to best practices, procedures and processes as needed.
- Assists in the completion of surveys and other major HRIS projects.
- Designs and delivers standard monthly reports including, turnover; license reports, transfer reports; vacancy rates; bureau of labor statistics; employee rosters, hires, terms; employee upload; etc. Write custom reports using Crystal Reports, query tools, excel and Access database software. Writes reports for other users and generates routine and on demand reports in a timely manner. Troubleshoots and maintains existing reports.
- Produces turnover statistical information for NDNQI reporting as well as other standard and on-demand requests for nursing administration.
- Ensures compliance with policies, rules, and regulations.
- Maintains Procedures Manual for this role ensuring all processes and procedures are current and up to date including information on the Intranet.
- Collaborates with, is cross trained in, and performs basic job duties of other P&C staff. Serves as a People and Culture professional and can assist customers in all basic P&C functions.
- Provides backup to other P&C positions as appropriate and needed.
- Bachelor’s Degree required, preferred in Business, Human Resources, HRIS or equivalent work field.
- Minimum 1 year of experience in Human Resources with an emphasis on HR systems.
- Exceptional excel and analytical skills including v-lookup, pivot tables, formulas, graphs, and ability to analyze large volumes of data and turn into meaningful information and identify discrepancies.
- Strong and broad understanding of HRIS and Payroll systems including system design, system setup, multiple modules and reporting required; interface and system implementation experience preferred.
- Lean training, process improvement experience strongly preferred.
- Must possess a strong attention to detail, accuracy, and analytical abilities to solve problems and issues.
- Outstanding written, oral, and interpersonal communication skills.
- Experience balancing a dynamic workload with constantly changing priorities, deadlines, and project scopes.
- Experience in analyzing HRIS and HR performance metrics preferred.
- Experience in documenting processes, as well as performing diagnostic tests and audits preferred.
- Ability to keep up with technical innovation and trends in HRIS Analysis.