What are the responsibilities and job description for the Coordinator Data Systems & Integration position at Naples Comprehensive Health - NCH?
- DEPARTMENT: 18400 - Medical Staff
- LOCATION: 350 7th Street North, Naples, FL, 34102
- WORK TYPE: Full Time
- WORK SCHEDULE: 8 Hour Day
NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700 physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.
NCH is transforming into an Advanced Community Healthcare System(TM) and we’re proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.
Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.
Job Summary
The Coordinator Data Systems & Integration is responsible for supporting Medical Staff database maintenance, optimization and system integrations. Will work in close collaboration with both Medical Staff Credentialing and Quality to maintain efficient communication and follow up. Will serve as a System Administrator for the MDStaff / MDStat database with 24/7 responsibility, working independently with only administrative supervision, displaying independent judgment with the ability to overcome moderate obstacles and early recognition of when issues should be escalated. Manages day-to-day operation of database, implementations, downstream systems, and ensures accuracy of data and reporting from the database. Identifies and implements workflows that optimize and or minimize administrative burden with respect to tasks performed within the database or integrated systems. Participates in Practitioner Wellness initiatives and leads any and all projects with involvement of MDStaff / MDStat database. The Coordinator Data Systems & Integration has a role in meeting management for the Medical Staff, as decided by Director.
Essential Duties And Responsibilities
– Other duties may be assigned.
- System Administrator for MD Staff/MD Stat and resolves complex issues involving database performance, database capacity, resiliency, stability, replication, and other key aspects of distributed database technology.
- Provides 24/7 support of production database environments, demonstrating ability to solve complex issues independently.
- Provides service and information to Clinical Providers and additional Organizational departments as needed for MD Staff/MD Stat databases.
- Works closely with multiple application development teams to implement and support data-oriented development efforts that meet current and future business requirements.
- Effectively utilizes department database and resources to streamline processes.
- Works with Department Chairs, Subsection leaders and Medical Staff Services.
- Maintains a close working relationship with the Committee Chairpersons and members.
- Ensures timely completion of projects, tasks and support for onboarding and compliance reporting.
- Demonstrates ability to keep projects on task with effective outcomes management.
- Knowledgeable on regulatory requirements including, but not limited to CMS, TJC, NCQA, AAAHC, and specialty service line accreditation bodies.
- Minimum of a Bachelor’s degree in healthcare administration, business administration, healthcare informatics or a related field required. Associate’s degree with 6 years of equivalent work experience in lieu of Bachelor’s degree will be considered.
- Minimum of 3 years of experience in medical staff services, credentialing, or healthcare-related field.
- MDStaff Certified Specialist Certification preferred; must be obtained within one year of hire if not currently certified. Certification must be maintained.
- Excellent organizational and project management skills with the ability to handle multiple priorities.
- Strong attention to detail and accuracy in documentation and reporting.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Strong interpersonal and communication skills to effectively collaborate with internal and external stakeholders.
- Ability to analyze data and provide meaningful insights and recommendations.