What are the responsibilities and job description for the Turndown Attendant position at Naples Beach Club, a Four Seasons Resort?
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.
About The Role
Provides a comfortable evening environment in Guest Rooms by cleaning and refreshing the room in the early evening and preparing the room for the guest to sleep in.
Essential Functions
What you will do:
Four Seasons believes in offering the best to the best when it comes to employee benefits! Here is what we are offering you:
https://www.fourseasons.com/naplesbeachclub/
We Are Four Seasons Video
https://careers.fourseasons.com/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs
We look forward to receiving your application!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.
About The Role
Provides a comfortable evening environment in Guest Rooms by cleaning and refreshing the room in the early evening and preparing the room for the guest to sleep in.
Essential Functions
What you will do:
- Prepares the guest room for turndown service. Removes used towels and replaces them with clean ones from the linen closet. Wipes down any wet services in the bathroom. Folds any clothing left in room and places it in appropriate spot. Removes Room Service trays and dishes and carts to service landings. Replaces used cups, saucers, spoons and glasses from the Minibar with clean china, glasses and cutlery from the Room Attendant pantry. Removes garbage from bins in bedroom and bathroom. Closes drapes (based on applicable standard), reduces lighting, turn music on softly and prepares bed. Submits all maintenance issues in guestrooms, Public Areas and Back of house areas to the Engineering department through designated work systems and brings them to the attention of the Housekeeping management. Add special touches to the guestrooms to enhance the guest experience. For example micro fiber cloth, book marks, travel bags
- Restocks used amenities such as shampoo, lotions, cotton balls, stationery, pens and coffee, tea and sugar sachets.
- Prepares unoccupied rooms for turndown for arriving guests.
- Performs full Room Attendant duties in occupied rooms and late check-out rooms when needed.
- Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
- Works harmoniously and professionally with co-workers and supervisors.
- Assists with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant, Desk Attendant and House Attendant.
- Previous experience preferred but not required.
- Ability to read, write and speak English.
- This location and this job require applicants to have current work authorization in the in the United States.
Four Seasons believes in offering the best to the best when it comes to employee benefits! Here is what we are offering you:
- Competitive wages and a comprehensive benefits package
- Market-leading benefits package includes: Medical, Dental, Vision, and 401K with employer match all starting at 30 days.
- Paid Time Off plans start on the day of hire.
- Employee Cafeteria available for meals.
- Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide.
- Tuition reimbursement
- An opportunity to be a part of a cohesive team in an inclusive work environment.
- Wellbeing and mental health initiatives and focused company.
- Embracement and promotion of diversity in our workplace.
- This is a full-time position.
- A successful candidate will have a flexible schedule, with the ability to work afternoon and evening shifts, weekends, and holidays.
https://www.fourseasons.com/naplesbeachclub/
We Are Four Seasons Video
https://careers.fourseasons.com/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs
We look forward to receiving your application!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf