Venues Operations Coordinator

Help us keep Napier’s premier sporting and events venue running at its best! We’re looking for a hands-on, organised Venue Operations Coordinator to support the day-to-day running of McLean Park and the Centennial Events Centre. You’ll play a key role in ensuring our facilities are well presented, safe, and welcoming — supporting both community sport and large-scale events that put Napier on the map.

With a mix of operational coordination, customer service, and event support, this role offers variety, responsibility, and the opportunity to be part of Napier’s vibrant city culture. Flexibility for weekend and after-hours work is essential—because great events don’t always happen 9 to 5!

Te Āheinga - The Opportunity

• Oversee the maintenance and presentation of McLean Park facilities, ensuring a safe, high-quality experience for all users.
• Support the smooth delivery of community sport usage of the Centennial Events Centre.
• Manage event operations, including venue set-ups, inductions, and health & safety compliance for hirers and contractors.
• Contribute to initiatives that maximise the use of the venue and enhance the experience for both community groups and major events.
• Provide responsive, professional customer service, building positive relationships with hirers, contractors, and the public.

He kōrero mōhou - About You

• A minimum of 3 years’ experience in sports grounds, venue operations, events, or competition management.
• A full, clean driver’s licence and the physical fitness to carry out practical tasks.
• Strong initiative, problem-solving skills, and the ability to work both independently and as part of a team.
• Flexibility to work evenings, weekends, and public holidays when events require it.
• A forklift licence
• A Level 5 qualification in Sports, Recreation, or Event Management are both highly desirable but not essential.

Ngā painga mōhou - What we Offer

• 5 weeks annual leave after 2 years service
• Discounted Health Insurance Work Scheme Eye Test Subsidy
• Retailer Discounts Study assistance
• Employee Assistance Program (OCP)
• Quarterly values awards Birthday vouchers Social club
• Free flu vaccinations (annual)
• Ka Awatea Cultural Wānanga NCC Kapa Haka
• Te Reo Māori language classes

This is a full time, permanent position working 40 hours per week. Some flexibility in days and hours is required to fit around events and sporting fixtures. You will be based at McLean Park in Napier.

Remuneration for this role is $59,700-$70,300 per annum (including KiwiSaver) depending on your skills and experience.

Applications for this role close on Monday 6 October 2025 however due to the highly competitive employment market we will be interviewing applications as we receive them and may close the role when we have found the right person. Please do not delay in making your application.

He kōrero mō Te Kaunihera o Ahuriri - About NCC

At Napier City Council, we are proud to be an equal opportunity employer that values diversity. We welcome applicants from all backgrounds and work to make our hiring process fair and accessible. If you need any support or adjustments during your application or interview, let us know—we’re happy to help!

Our success is grounded in strong partnerships with Mana Whenua and Iwi, supported by our Māori Partnerships team, Te Waka Rangapū, which builds cultural capability through education and training.

Before you join, you’ll need to complete pre-employment checks (including drug testing, with some roles requiring health screening). As an NCC employee, you may also be called on to support Civil Defence emergencies when our community needs us most.

Please visit Napier City Council Careers website to see full job description

Job Description – Venue Operations Coordinator