What are the responsibilities and job description for the Benefits and Payroll Associate - Naper Boulevard Library position at Naperville Public Library?
POSITION SUMMARY
The Benefits and Payroll Associate coordinates the library’s benefits and bi-weekly payroll, provides administrative and clerical support, and maintains accurate employee records. This position supports a wide range of services, including open enrollment, new hire orientations, employee communication, FMLA, and retirements.
CONSIDER JOINING OUR TEAM IF:
- You have experience with systems, processing payroll, and reporting.
- You enjoy working in a collaborative environment and take pride in helping others.
- You believe that people and HR processes are a foundation for a great work culture.
- You believe that continuous improvements are critical for long-term growth and success.
- You are detail-oriented, learn quickly, and are focused on achieving individual and collective goals.
- You believe great companies win as a team.
RESPONSIBILITIES
- In compliance with government regulations, processes and maintains confidential personnel records, including but not limited to FMLA, workers’ compensation, flexible spending accounts, deferred compensation plans, and changes to employment status.
- Upholds the highest standards of customer service with polite, helpful, and efficient interactions with vendors, customers, and staff.
- Coordinates Benefits and Payroll for 200 employees across three full-service library facilities.
- Enters and audits employee information into HRIS with a high degree of accuracy and timeliness. Processes all paperwork.
- Maintains employee database and processes related reports or statistics for management review as required.
- Coordinates open enrollment process in conjunction with third party administrator.
- Responds to general inquiries on policies, procedures, benefits, and payroll.
- Acts as liaison between employees, third party administrator, and vendors.
- Maintains inventory of forms and brochures. Ensures forms are up to date on Intranet.
- Plans and coordinates employee benefits events. Serves as chair on the Wellness Team.
- Shares benefit and health related information with staff.
- Explains insurance and health related information to qualifying employees. Tracks, updates, and monitors payroll access with supervisors; coordinates revisions with third party administrator.
- Participates in new hire orientations and assists with completing new hire paperwork.
- Assists with processing employee ID badges and coordinates information with relevant personnel for activation and deactivation.
- Processes exit interviews and handles employee separation procedures.
- Updates and coordinates annual performance evaluations. Tracks new hire evaluations to ensure timely processing.
- May occasionally provide back-up support for other HR staff.
- Attends professional development opportunities.
- Performs other related duties and special projects as assigned.
KNOWLEDGE/SKILLS/ABILITIES
- Proficient in using computer software programs such as Microsoft Office, Outlook, and spreadsheets for daily tasks and communication. Familiar with the use of database applications.
- Demonstrates strong written, verbal communication and interpersonal skills working effectively with diverse cultures, interpersonal styles, abilities, and backgrounds.
- Demonstrates exceptional customer service, providing quality assistance to vendors, customers and staff.
- Uses problem-solving skills to assist in determining priorities, finding timely solutions to departmental or system-wide issues.
- Maintains confidential information with tact and discretion. Remains calm in all situations.
- Exhibits sound and accurate judgment.
- Demonstrates strong organizational skills, time management skills, and attention to detail.
- Responsive to change and demonstrates adaptability.
- Takes responsibility for consistent completion and follow-up on all tasks.
- Maintains a positive approach while doing daily tasks and when faced with adversity.
- Ability to work independently and collaboratively with HR team and across departments.
- Demonstrates a broader understanding of the job and looks for ways to improve Library services and support coworkers.
EDUCATION/EXPERIENCE/QUALIFICATIONS
- Bachelor’s degree in HR, Accounting, Business Administration, or a related field preferred.
- Minimum three years of experience administering payroll or benefits programs; or an equivalent combination of education and experience.
- Experience with various HRIS and payroll systems, Munis and UKG preferred.
- Bilingual proficiency a plus.
PHYSICAL DEMANDS/WORK ENVIRONMENT
- Communicate with staff and customers in person, via email and over the phone.
- May require either being in a stationary position or moving about for prolonged periods.
- Moves equipment or library materials weighing up to 35 lbs.
- Must have reliable means of transportation to attend meetings, conferences, and perform work at other locations.
BENEFITS
The benefits for this position include:
- Annual Vacation Accrual: 3 weeks per year.
- Holidays: 7 days per year.
- Annual Sick Accrual: 12 days per year.
- Up to 5 Personal Days per calendar year prorated based on the hire date.
- 12 weeks paid parental leave policy
- Illinois Municipal Retirement Fund (Pension Plan).
- Health Benefits (Medical, Dental, Vision).
- Training and development opportunities.
WORK SCHEDULE
Monday - Friday 8:00 a.m. - 04:30 p.m.
* Occasional nights and weekends. Schedules are subject to change.
To learn more about us, go to https://www.naperville-lib.org/jobs and Diversity, Equity & Inclusion | Naperville Public Library, IL (naperville-lib.org)
Salary : $24 - $27