What are the responsibilities and job description for the Counter Sales Associate position at NAPA Auto Parts?
Are you a car enthusiast with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment and enjoy being hands-on with automotive parts and accessories? If so, we want you to join our team as a Counter Sales Associate at our independently owned NAPA Auto Parts store in Hilmar, CA!
Responsibilities:
As a Counter Sales Associate, you'll be at the heart of our customer interactions, ensuring a positive and efficient experience. Your day-to-day responsibilities will include:
- Answering phones and providing friendly assistance to customers.
- Greeting customers with a smile and helping them find the right auto parts.
- Placing and filling orders accurately and in a timely manner.
- Performing detailed, repetitive tasks daily with precision.
- Completing assigned tasks independently, demonstrating a proactive and can-do attitude.
- Maintaining a safe, positive, and harassment-free work environment.
- Exemplifying excellent communication skills with customers, co-workers, and management.
- Willingly taking on additional duties as assigned by management.
Qualifications:
To succeed in this role, you should possess the following qualifications:
- Prior automotive background or knowledge, ASE Certification is a plus
- Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals.
- Basic math skills for transaction processing.
- A desire to be cross-trained in all areas of the operation.
- Flexibility for duty and position reassignments as needed by management.
Physical Requirements:
We believe in working hard but having fun doing it. Physical requirements for the position include:
- Positive and productive work demeanor.
- Recognition and distinction of letters and numbers both visually and orally.
- Ability to walk up and down stairs for stocking and pulling parts.
- Capability to speak, hear, and follow instructions.
- Use of hands for handling, feeling, reaching, grasping, holding, and lifting.
- Lifting up to 25lbs regularly, 50 lbs frequently, and occasionally up to 75 lbs without restrictions.
- Ability to stand and walk for the entire shift.
- Occasional climbing, stooping, kneeling, crouching, or crawling.
- Bending or stooping to floor level shelves and stretching or reaching shelves (eight feet minimum) with the use of a stool or ladder.
Join Us:
If you're ready to rev up your career in the automotive industry and have a blast doing it, apply today! Bring your positive attitude, attention to detail, and commitment to exceptional customer service to our NAPA Auto Parts team in Hilmar, CA. We look forward to welcoming you to our dynamic and supportive work environment!
Job Type: Full-time
Pay: $16.50 per hour
Expected hours: No less than 40 per week
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Hilmar, CA 95324: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- ASE Parts Specialist Certification (Preferred)
Work Location: In person
