What are the responsibilities and job description for the Customer Service Representative/ Receptionist position at Nantze Springs, Inc.?
Nantze Springs is seeking a friendly, dependable Customer Service Representative to join our family-owned bottled water company. This position serves as the first point of contact for our customers and plays a key role in creating a positive, helpful experience from the moment they reach out.
Daily responsibilities include answering phone calls and greeting customers, assisting with orders and delivery questions, collecting and updating customer information, and helping identify solutions to meet each customer’s needs. This role also includes processing payments, managing basic account inquiries, and communicating clearly and professionally through phone and email.
The ideal candidate is organized, detail-oriented, and able to multitask in a fast-paced office environment. Strong communication skills, a positive attitude, and a genuine ability to work well with people are essential. We’re looking for someone who takes pride in providing excellent customer service and representing the values of a family-owned business. We encourage all applicants to come to the office and fill out an application!
Hours of Operation: Monday - Friday 7am to 4pm
Job Type: Full-time
Pay: $11.00 - $12.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $11 - $12