Application Scientist Manager

Your mission

The Manager of the Application Scientist Team plays a dual role as both a team leader and an active field contributor. You will coordinate and develop a team of Application Scientists whilst maintaining direct customer engagement to support sales, deliver technical expertise, and drive customer success. This position requires a balance of leadership, scientific credibility, and hands-on application support. You'll serve as a bridge between the field team and senior leadership, ensuring operational excellence, knowledge sharing, and continuous improvement across the Customer Applications function.

Preference for the role is in Boston or San Francisco metro area, we are priortizing those individuals. Sponsorship is not available.

What You'll Do:

• Coordinate day-to-day activities of the Customer Applications Team to ensure consistent, high-quality customer engagement.
• Provide coaching and guidance to team members to strengthen scientific, presentation, and customer-facing skills.
• Support recruiting, onboarding, and technical training in partnership with senior leadership and HR.
• Serve as the primary technical point of contact for key accounts, strategic opportunities, and high-value engagements.
• Handle escalated technical challenges requiring advanced problem-solving and expertise.
• Provide scientific consultation on experiment design, data interpretation, and workflow optimization.
• Conduct demonstrations, technical discussions, and training for strategic accounts and priority opportunities.
• Work alongside field Application Scientists to model best practices and remain connected to customer needs.
• Collaborate with Sales, Marketing, R&D, and Product Management to align customer support with business objectives.
• Communicate customer feedback and field insights to help drive product and workflow improvements.
• Contribute to Application Notes, training content, and technical presentations.
• Support strategic initiatives by providing field perspective
  
  

Your expertise

• 4 years of hands-on laboratory experience with protein characterization, drug discovery, or biophysical techniques
• 4 years in customer-facing applications, technical support, or field sales support role
• Deep understanding of biophysical methods (e.g., binding affinity measurements, protein stability analysis, thermal shift assays)
• Proven ability to troubleshoot complex technical issues and provide practical solutions
• Proficiency in experimental design, data analysis, and scientific reporting
• Experience coordinating team activities and supporting professional development
• Strong interpersonal skills with the ability to motivate and guide others
• Exceptional presentation and communication skills with the ability to engage diverse audiences from lab scientists to executives
• Experience with NanoTemper technologies (Prometheus, Dianthus, Monolith) or similar biophysical platforms
• Previous experience in a team leader, supervisor, or management role within applications, technical support, or scientific services is a plus
• Fluent written and spoken English
• Willingness to travel regularly (up to 40-60%) for customer visits, team support, demonstrations, and conferences
• Valid driver's license required for travel to customer sites
  
  

Why us?

• Flexible PTO Policy
• 13 Paid Company Holidays
• 16 weeks of 100% paid parental leave
• Generous medical, dental and vision plans
• 401(k) with company match up to 5% dollar for dollar
• Pre-tax FSA, HSA HRA and Commuter Plan
• Lifestyle spending account to be used towards WiFi and cell phone
• Monthly Wellness Stipend
• Voluntary Pet Insurance
• Opportunity to travel internationally
  
  

About Us

Our vision at NanoTemper is to help create a world where every disease is treatable. What drives us is partnering with scientists to ‘make a difference’ in the world. With our biophysical instruments we want to push the limits of what is possible for scientific researchers. The goals are big and audacious. Hence, it requires very innovative ways and a strong team to get there.

Even if we are an expanding global company with more than 200 employees the heart of NanoTemper beats in Munich.

Our doors are open for talented people excited about the future of scientific research and our vision.

Do you want to make a difference with your daily work and become part of our mission? We are looking forward to get to know you.

But why not let your new colleagues tell you personally what it's like to be part of NanoTemper: