What are the responsibilities and job description for the Senior Loan Servicing Specialist position at NANO BANC?
Job Purpose:
The Senior Loan Servicing Specialist performs the day-to-day servicing activities for Banc’s commercial loans, with a primary focus on coordinating the loan approval and documentation process. The Sr. Loan Servicing Specialist is broadly versed in all servicing activities and can perform with minimal supervision.
Essential Duties and Responsibilities:
- Process advances, payments, rate changes, risk rating updates and other loan maintenance
- Board and fund new loans as well as renewals and extensions
- Perform daily callback of all loan transactions
- Monitor, research and respond to internal partner and customer inquiries
- Maintain collateral files (physical & electronic)
- Process loan payoffs and collateral releases
- Manage and assign emails for entire Servicing mailbox to department members
- Train new and existing employees
- Review and balance GL Loan Totals Daily
- Monitor Loan Interest Accrued GL's
- Process Daily Loan/LOC Non-Posted Items
- Review Loan Payables GL Daily to ensure GL is in balance to Loan Payables Spreadsheet
- Prepare Fund Control Draws for all construction loans through Dixieline
- Prepare incoming and outgoing draws/wires
- Process all Loan Draw/Payment Requests
- Post loan payments
- Order UCC search and file UCC-1 and continuations
- Monitor Allied insurance tracking reports weekly
- Set up and maintain On-line Loan Document files
- Monitor UCC continuations on CSC website
- Set up and monitor Tickler files on all loans
- Payoff loans - Process the corresponding reconveyance or UCC Release
- Monitor Loan Collateral Tracking Other duties as assigned
Qualifications:
The requirements listed below are representative of the knowledge, skills, qualifications, competencies, abilities, and any physical demands if required.
- Associate’s degree (AA) or equivalent from a two-year college or technical school OR
- Knowledge typically gained through a minimum of 1-3 years’ experience; or an equivalent combination of education and experience
- Strong service skills, accuracy, and thoroughness in work.
- Able to communicate complex information clearly.
- Strong problem-solving skills.
- Able to coordinate well with other departments and personnel.
- Self-directed and able to work with minimal supervision.
- Strong organizational abilities.
- Ability to operate related computer applications and other business equipment.
- Able to navigate multiple systems and use all related software applications. Ability to prepare and analyze reports using Microsoft Excel.
Work Conditions:
- While performing the duties of this job, the employee is occasionally required to stand, walk; sit; use hands to finger, handle, or feel, occasionally lift one to fifteen pounds.
- Working Conditions are in office.
- The noise level in the work environment is usually moderate.
Training: Must complete all required mandatory and regulatory training.
Bank Secrecy Act (BSA): Follow all policies and procedures of Bank Secrecy Act (BSA), Anti-Money Laundering (AML), and Office of Foreign Asset Control (OFAC).
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other related duties as assigned by their supervisor. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
