What are the responsibilities and job description for the Information Technology System Specialist position at Nan McKay and Associates (NMA)?
Nan McKay & Associates (NMA) has been a leader in providing innovative solutions for communities across the United States for over 40 years. As a woman-owned company with offices in California, Florida, Illinois, Kentucky, and Connecticut, NMA is known for its strategic and compliance-focused services. The organization is deeply committed to supporting housing authorities, property management companies, and municipalities by equipping them with the tools and resources needed to serve families effectively. NMA’s team of experts brings real-world experience and a thorough understanding of state and federal regulations to help clients meet their goals.
This is a full-time, on-site position located in Frankfort, KY for an Information Technology System Specialist. The role involves providing technical support, troubleshooting IT issues, managing system administration tasks, and ensuring network security. The specialist will monitor system performance, implement updates, and collaborate with teams to maintain a secure and efficient IT infrastructure.
- Strong skills in Technical Support and Information Technology to assist with system-related issues and provide support to users.
- Experience in Troubleshooting and resolving technical challenges effectively and efficiently.
- Expertise in System Administration, including managing servers, implementing updates, and optimizing performance.
- Knowledge of Network Security practices to safeguard systems and prevent unauthorized access.
- Strong analytical and problem-solving skills.
- Ability to work collaboratively in a team environment.
- Bachelor's degree in Information Technology, Computer Science, or a related field is preferred.
- Industry-standard certifications such as CompTIA, Microsoft, or Cisco are a plus.