What are the responsibilities and job description for the Production & Fulfillment Associate position at nama?
Production & Fulfillment Associate
Location: Rockville Centre, NY 11570 (In Person)
Job Type: Full-Time
Pay: $21.00 per hour
Schedule: Monday–Friday, 40 hours per week
Position Overview
nama is seeking a highly motivated and detail-oriented Production & Fulfillment Associate to join our growing team. This role will work closely with our Warehouse Manager to support day-to-day operations, including product fulfillment, packaging, inventory management, production support, data entry, purchasing, and administrative tasks.
The ideal candidate is organized, adaptable, and comfortable wearing multiple hats in a fast-paced startup environment. This position offers significant opportunities for growth as the company continues to expand and create new leadership and operational roles.
Key Responsibilities
Production & Packaging
- Assist with gummy and supplement production activities at our manufacturing partners and facilities.
- Package and label products according to company standards.
- Maintain clean, organized, and efficient production and work areas.
- Support quality control efforts to ensure products meet established specifications.
- Help coordinate production schedules and material needs.
Fulfillment & Shipping
- Pick, pack, and prepare customer and wholesale orders for shipment.
- Manage daily fulfillment operations to ensure accurate and timely deliveries.
- Address and resolve fulfillment issues as they arise.
- Assist with shipping, receiving, and organization of incoming inventory and materials.
Inventory Management
- Monitor inventory levels and maintain accurate inventory records.
- Conduct periodic inventory counts and audits.
- Assist with ordering and replenishment of products and supplies.
- Track product movement and maintain organized storage systems.
Data Entry & Administrative Support
- Perform data entry, record keeping, and document management tasks.
- Maintain accurate operational, inventory, and sales records.
- Support purchasing, invoicing, and other administrative functions as needed.
- Assist with special projects and other duties in support of company growth.
Customer & Sales Support
- Assist with customer inquiries, returns, and order-related questions.
- Support order processing and customer follow-up activities.
- Work collaboratively with team members to ensure an excellent customer experience.
Qualifications
- Strong organizational and multitasking skills.
- Excellent communication and problem-solving abilities.
- High attention to detail and accuracy.
- Comfortable learning and using e-commerce, inventory, and data management systems.
- Ability to quickly learn and operate new equipment and machinery with minimal supervision or guidance.
- Ability to work independently and as part of a team in a fast-paced startup environment.
- A passion for food, cooking, baking, or culinary arts is a plus, as the role includes assisting with gummy and supplement production activities.
- Willingness to adapt, take initiative, and grow with the company as new opportunities arise.
- Ability to lift and move products and materials as needed.
How to Apply
Interested candidates should submit their resume along with a brief 2–4 sentence note explaining why they are interested in the position and highlighting any relevant experience. Applicants may also choose to submit a short video in place of the written note.
Please send applications to chriswhelan@namacbd.com. Applications will be reviewed on a rolling basis, and the position may be filled immediately.
Company Culture
At nama, we believe work should be meaningful, rewarding, and enjoyable. We are passionate about creating innovative products, serving our customers, and building a company where great people can grow and succeed together.
We offer a dynamic and inclusive startup environment that encourages initiative, creativity, and professional development. As we continue to expand, team members will have opportunities to take on new responsibilities and advance into additional roles within the organization.
Equal Opportunity Employer
nama is an equal opportunity employer and welcomes candidates from all backgrounds. We believe that potential, work ethic, and a willingness to learn matter more than a specific background or previous experience.
This job description is intended to describe the general nature and level of work performed in this role and is not intended to be an exhaustive list of all responsibilities, duties, or qualifications required.
Job Types: Full-time, Contract
Pay: From $21.00 per hour
Benefits:
- Employee discount
- Paid time off
- Referral program
Work Location: In person
Salary : $21