What are the responsibilities and job description for the Nail Salon Receptionist position at Nail Monster?
Front Desk Receptionist (Part-Time / Full-Time)
Location: Brookline, MA
Pay: $18/hour
We are looking for a reliable and organized Front Desk Receptionist to join our nail salon team. Both part-time and full-time positions are available.
Requirements:
- Fluent in both English and Chinese (Mandarin preferred)
- Authorized to work legally in the U.S. and able to work on payroll (tax reporting required)
- Strong communication and customer service skills
- Detail-oriented and able to multitask in a fast-paced environment
Responsibilities:
- Answer appointment calls and schedule bookings
- Respond to customer inquiries via text messages, WeChat, and Instagram
- Confirm next-day appointments with clients, including nail design requests, soak-off/removal services, and builder gel needs
- Adjust appointment schedules to ensure proper timing and maximize technician productivity
- Coordinate appointments to minimize gaps and downtime between bookings
- Assist with technician schedule changes, shift swaps, and leave requests
- Calculate daily sales revenue and tip distribution
- Reconcile and verify daily cash receipts
Compensation:
- $18 per hour
- Part-time and full-time opportunities available
Job Types: Part-time, Full-time
Pay: $18.00 per hour
Language:
- Mandarin (Required)
Ability to Commute:
- Brookline, MA 02446 (Required)
Work Location: In person
Salary : $18