Head Admin, Competition

Description

This is a part-time seasonal position that is in direct contact with NACE membership

through facilitating the operations of NACE competition, playoffs, and national championships.

The best candidate for this position will be positive, professional, and have the ability to work in

a fast-paced work environment.

The position will require working 20 - 25 hours a week, primarily in the evenings and on weekends. The competition season typically runs from August through April.

The National Association of Collegiate Esports (NACE) is a nonprofit membership association organized by and on behalf of our member institutions, and is the oldest and largest varsity collegiate esports organization in North America.

Head Admin Duties

The Head Admin will organize and supervise competition in close collaboration with the NACE

Director of Competition to ensure a positive experience that exceeds student-athlete, member, and

fan expectations. Standard working hours will primarily include evenings & occasional weekends, but

may vary throughout the competition seasons. Essential duties and responsibilities include, but are

Not Limited To, The Following

• Operate the competition platform, including duties such as managing tournament brackets,
• supervising game day activities, resolving competition-related disputes
• Serve as the lead for NACE Live Competition Support through driving agile & effective resolution of live competition disputes and empowering tournament admins to make accurate rulings
• Encourage user participation in leagues, tournaments, and other gaming-related events and sharing all relevant gaming-related initiatives and content with users
• Establish, improve, and maintain positive membership relationships
• Collect, collate, and share membership feedback and associated data
• Coordinate game day production logistics, which includes coaches meetings, student-athlete experiences, streaming, awards, etc.
• Collaborate with event partners to ensure a successful experience
• Serve as the lead for NACE Competition Communications, including the development, and
• distribution of competition information (ie, schedule, logistics, platform, streaming)
• Train and manage tournament admin staff
• Other competition department responsibilities as assigned
• Assist with general membership needs
  
  

Requirements

Skills & Qualifications:

• Excellent, helpful, and timely customer service
• A strong passion for esports, the esports community and video games
• Previous experience working in the scholastic, collegiate, or professional esports is
• preferred
• At least a year of online league/leagues management and/or esports competition is preferred ? A broad understanding of the various rulesets and structures that are typical to the esports industry ? Professional experience with competitive gaming, ladders, and tournaments
• Organized, detail-oriented, and driven to consistently meet project deadlines
• Proven ability to work effectively in a fast-paced environment
• Understands resource limitations and is able to communicate challenges
• Self-motivated and able to multitask effectively
• Excellent verbal and written communication skills
• Excellent working knowledge of Google Workplace, including Docs, Sheets, Slides, Drive, Discord, Twitch, and online competitive platforms
• Ability to travel for events as needed.
• Provide your resume and cover letter. Provide a writing sample and your gaming industry knowledge by answering these questions:
• Why are you interested in working at NACE?
• What games are you currently playing?
• Where do you see collegiate esports in 3 years?