Marketing Manager/Operations Assistant

NAI Platform LLC and its related companies are the leading commercial brokerage and property management business in the Albany area. Additionally, we are quickly becoming a leader in providing rental houses for the Capital Region. To facilitate our growth, we are looking to hire a Marketing Coordinator/Operations Assistant.

A primary goal of our marketing strategy is to increase the amount of content we create and publish. As such, we are looking for a creative individual with a diverse skill set and a desire to help us create more content across all our marketing channels.

This role involves all phases of the company’s public-facing marketing functions (website, social media accounts, press releases, YouTube, etc.), as well as providing support in operations, office administration, and accounting as directed.

The ideal candidate possesses the following qualities and attributes: creativity, friendliness, teamwork, reliability, punctuality, a strong work ethic and a desire to implement and expand our marketing efforts.

MARKETING DUTIES

• Develop and update marketing materials as needed by agents.
• Use the firm’s email marketing system to develop email blasts to communicate with the firm’s email list. Assist with the processing of all firm’s mailings, including annual holiday card mailing, special announcements, and dissemination of both created and curated content.
• Develop and create a wide variety of deliverables including, but not limited to, articles, blog posts, white papers, guides, video, case studies, infographics, images, etc. to publish to the website and across social media.
• Undertake administrative tasks to ensure the functionality and coordination of the marketing department’s activities
• Work with the marketing director and managing broker in organizing and completing various projects
• Employ marketing analytics techniques to gather important data (social media, web analytics, rankings, etc.)
• Update spreadsheets, databases, and inventories with statistical, financial and non-financial information
• Communicate directly with clients and encourage trusting relationships

OPERATIONS DUTIES

• Handling incoming calls and other communications with clients/tenants.
• Recording information as needed.
• Greeting clients and visitors as needed.
• Updating paperwork, maintaining documents and word processing.
• Helping organize and maintain the office in common areas.
• Performing general office clerical duties.
• Coordinating events as necessary.
• Maintaining supply inventory.
• Maintaining office equipment as needed.
• Aiding with client reception as needed.
• Creating, maintaining, and entering information into databases.
• Working with the finance and operations/marketing departments as needed in Appfolio, office, and other areas as needed.

GENERAL DUTIES

• Assist with the completion of special projects as assigned
• Work as a team player to ensure that all aspects of the job are completed as efficiently as possible.
• Use initiative to develop and improve skills to complete all aspects of the job more effectively.

JOB REQUIREMENTS

Proficiency in Microsoft Word, Excel, Outlook, and other computer software is required with the ability to learn new software and tools quickly. The position also requires the use of Appfolio, Canva, Constant Contact, and other applications to complete required job tasks. Attention to detail a must. Excellent organizational, written communication, and interpersonal skills are essential, as well as the ability to produce high-quality documents, reports, and booklets of various types in a timely, error-free manner.

Individual must be team-oriented and able to work in a fast-paced, team environment yet think and work independently, set priorities, and take initiative. Must be able to work with minimal supervision with people throughout the firm. College degree preferred, but not required. Real estate licensing a plus but not required, however, we want this to be obtained within the first year of employment.

Please submit cover letter, resume, and 3-5 references.

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

• Paid time off
• Professional development assistance

Work Location: In person

Salary : $45,000 - $60,000