What are the responsibilities and job description for the Automotive Service Advisor / Writer position at Nagel's Auto Service?
Nagel’s Auto Service has been serving the community since 1954.
We are not a startup shop.
We are a trusted, established business with a strong customer base — and we are looking for a high-level Service Advisor to help take us to the next stage of growth.
If you’re looking for:
- A stable shop with consistent car count
- A loyal customer base that trusts your recommendations
- A place where you can grow and increase your income
Keep reading.
What Makes This Opportunity Different
- Long-standing reputation in the community
- Strong repeat customer base (less price shopping)
- Clean, organized shop environment
- Ownership focused on growth and systems
- Opportunity to grow with a multi-location vision
Your Role
You are the face of the business and control the front of the shop.
- Greet customers and guide them through the repair process
- Write clear and accurate repair orders
- Present estimates in a confident, professional way
- Build trust and recommend necessary repairs
- Manage workflow and keep jobs moving
- Follow up with customers and close work
- Maintain detailed notes and communication
Who We’re Looking For
We are not looking for an order taker.
We are looking for someone who:
- Can build relationships quickly
- Communicates clearly and professionally
- Stays organized in a fast-paced environment
- Understands how to balance customer service and sales
- Takes ownership of their results
Requirements
- 2 years as a Service Advisor (preferred)
- Strong communication and organizational skills
- Ability to multitask and manage workflow
Preferred (Not Required)
- Experience in independent repair shops
- Familiarity with domestic & import vehicles
- Track record of hitting sales targets
Compensation
- Base salary performance bonuses
- Expected earnings: $65k–$110k
- Growth opportunities as the business expands
Why This Role is a Great Move
- You’re stepping into an established shop, not starting from scratch
- Customers already trust the business — you build on that
- Real opportunity to grow into leadership as we expand
- Supportive environment with clear expectations
Pay: $60,000.00 - $110,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Relocation assistance
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $60,000 - $110,000