What are the responsibilities and job description for the Student Coordinator position at NAFSA: Association of International Educators?
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Employer Riff Music School Location Hanover, PA Closing date Feb 27, 2026
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Specialty Student & Scholar Services Position Type Coordinator Hours Full-time Employment Type Permanent Organization Type College / University
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Job Details
Job DescriptionJob DescriptionDescription
About Riff Music School
At Riff Music School, we’re redefining music education. Our mission is to make lessons fun-first, song-driven, and inspiring for students of all ages. From private lessons to group classes, band programs, recording studio sessions, and summer camps, we create opportunities for every student to find confidence, creativity, and community through music.
The Role
Riff Music School is seeking a friendly, organized, and student-focused Student Coordinator to support our growing community of young musicians and families. This part-time role is essential to helping our school run smoothly during peak lesson times and ensuring every family who walks through our doors feels welcomed, supported, and confident in their musical journey.
Responsibilities
The ideal candidate enjoys working with people, communicates clearly, is organized, and takes pride in helping create a warm and positive environment. This is an excellent opportunity for someone looking to grow with a company that is making a meaningful difference in the lives of students and families. Key responsibilities include:
- Greet students and families with warmth and professionalism; help create a welcoming, supportive studio environment.
- Assist with lesson scheduling, rescheduling, and coordinating teacher availability using Riff’s scheduling software.
- Follow up with new inquiries and guide families through the onboarding process.
- Communicate with students, parents, and teachers in person, over the phone, and via email / text.
- Manage daily front-desk duties, including answering questions and providing information to parents/students.
- Prepare lesson rooms, band rooms, and class spaces as needed.
- Help maintain clean, organized, and attractive school facilities.
- Support teachers and supervisors with administrative tasks and special projects.
- Use computer systems for scheduling, messaging, updating student records, and daily operations.
- Represent Riff with kindness, patience, and professionalism.
You’ll join a growing, mission-driven company dedicated to inspiring confidence, creativity, and connection through music. This position comes with the opportunity to make a meaningful impact on families and students-while gaining experience in studio operations, customer service, and educational programming. Future opportunities for expanded administrative roles may become available as the school continues to grow.
Job Type: Part-time (20-25 hours per week, primarily afternoon/evening hours during peak lesson times plus weekend shifts)
Benefits
- Employee discount
- Flexible schedule
QualificationsRequired:
- Strong interpersonal and communication skills
- Basic computer proficiency (email, calendars, basic software tools)
- Comfort using phones and interacting with families face-to-face
- Ability to stay organized and handle multiple tasks at once
- Willingness to learn and follow the “Riff Way” of customer service and operations
- Ability to complete a background check
- Previous customer service experience
- Experience in an educational, artistic, or community-focused environment
- Interest in music, or willingness to learn about musical programs and terminology
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