Director of Student Services

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Director of Student Services

Employer Fusion Academy Location Pasadena, CA Closing date Dec 13, 2025

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Specialty Student & Scholar Services Position Type Director Hours Full-time Employment Type Permanent Organization Type Other

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Job Details

Summary: The Director of Student Services (DSS) ensures each Fusion student has a life-changing experience through development of robust academic plans, completion of contracts, creation and management of the campus schedule, and ownership of the campus re-enrollment process. This role is critical in ensuring your campus achieves financial success, develops deeply satisfied stakeholders, and delivers a world class education.

Pay Range: $68,000 - $72,000.

Your Day To Day

• Review and interpret student transcripts and grade reports to help students select courses.
• Collaborate with administrators, teachers, registrars, and post-secondary counselors to make appropriate course recommendations for each student.
• Maintain accurate student information in Fusion's student information systems.
• Recommend post-secondary counseling, test prep, remediation, tutoring, and enrichment services to support students.
• Support the post-secondary application process as needed.
• Create contracts for all student courses for the enrollment year, as well as course changes.
• Review contract terms with families, and ensure contracts are signed in a timely manner.
• Create student and teacher schedules, and update them as needed.
• Manage the campus schedule in a way that maximizes enrollment capacity.
• Support the Head of School in forecasting upcoming student sessions.
• Relay anticipated staffing needs to your team based on enrollment and scheduling trends.
• Meet with parents and students to plan courses, review and sign contracts, and create schedules.
• Communicate regularly with parents and students about their experience throughout the year.
• Maintain ongoing, effective communication with campus staff and support departments to ensure academic success for students and a celebrity experience for all stakeholders.
  
  

What You Will Own

• Long-term academic planning for each student at your campus, ensuring we support their individual needs, meet graduation requirements, and set them up for success with their post-Fusion goals.
• Management of contracts for all courses from creation through signature.
• Creation and maintenance of a campus schedule that meets the needs of students, families, teachers, and campus financial targets.
• Re-enrollment results for your campus.
• Maintenance of accurate student records in Fusion's Student Information System (SIS)
  
  

Qualifications

• Bachelor's Degree, preferably in education, business, or a related field.
• Background in education or guidance counseling preferred.
• Highly organized with effective time management skills.
• Goal-oriented, strategic, and innovative thinker.
• Clear and effective communication skills.
• Patience and a problem-solving approach to issues.
  
  

Benefits

We offer a comprehensive benefits package for full time employees which generally includes:

• Medical, dental, and vision plans
• An opportunity to contribute to a Health Savings Account (HSA)
• Tax-advantaged commuter benefits
• Employee assistance program
• Sick time, paid holidays and vacation in accordance with company policy and state law
• Accident and life insurance as well as short- and long-term disability
• 401(k) plan with company match, based on eligibility
  
  

We offer a package for part time employees which generally includes:

• Sick time and paid holidays in accordance with company policy
• Tax-advantaged commuter benefits
• Employee assistance program
• 401(k) plan with company match, based on eligibility
  
  

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. If a bonus applies, more information will be given at offer.

All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or sex.

Qualified applicants who have access to or contact with students or the public, who are responsible for the safeguarding of others' well-being, and who work with little supervision in close proximity to others will be required to complete a criminal history check once a contingent offer of employment is made. Applicants with arrest or conviction records will be considered for employment in accordance with local law. The nature and gravity of an offense, the length of time since the conviction, and the nature of the job in question are all considered, and criminal convictions do not automatically disqualify employment. Any discussion of criminal history will occur only after the background check is completed and a copy is provided to the applicant.

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