What are the responsibilities and job description for the Front Office Coordinator/Receptionist position at Naficy Plastic Surgery & Rejuvenation Center?
We are seeking a Front Office Coordinator for our busy practice. The perfect candidate would be someone who is outgoing, professional, and radiates positivity. We want someone who can make others feel important, welcomed, and informed. Must be EXCELLENT with multi-tasking - including juggling multiple phone lines, welcoming patients, and scheduling appointments (virtually simultaneously) all while maintaining a big smile on your face.
Duties include:
- Answering multi-line phone with a high call volume
- Educating patients, in-depth, on all available procedures, products, and providers
- Responsible for registering patients, verifying patient and insurance information
- Schedule large volume of appointments daily for multiple providers
- Collect appropriate payments from patient at time of service
- Works in conjunction with other team members and clinical staff to create an exceptional experience for each patient
Requirements :
- Extensive experience in a customer service setting is required. Professional experience in a cosmetic surgery setting is preferred
- Ability to thrive in a fast-paced and multi-tasking environment all while providing the highest level of customer service to our patients
- Must possess exceptional written and verbal communications skills
- Strong and efficient multi-tasking abilities
- Demonstrates punctuality, reliability and professionalism
- Computer proficiency is a must
Highly competitive salaried position, based on experience, with excellent benefits package included. No nights or weekends. High quality of life work environment.
Job Type: Full-time
Pay: $25.00 - $38.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Bellevue, WA 98004: Relocate before starting work (Required)
Work Location: In person
Salary : $25 - $38