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Individual Support Staff

NAFI Connecticut / Rhode Island / New York
Waterbury, CT Full Time
POSTED ON 12/10/2025 CLOSED ON 12/16/2025

What are the responsibilities and job description for the Individual Support Staff position at NAFI Connecticut / Rhode Island / New York?

Are you a caring adult who wants to help others live their best lives?

NAFI Connecticut | Rhode Island | New York is a dynamic multi-service agency at the forefront of youth and family support across Connecticut, Rhode Island, and New York.

NAFI Connecticut Inc. is a multi-service agency offering a wide range of residential, programming consultation, and personalized support to youth, families, and adults across Connecticut, New York, and Rhode Island. With unique services designed for each state, we provide trauma-informed care and community-based youth programs in Connecticut, comprehensive family support and residential services for at-risk youth in New York, and targeted mental health services and crisis intervention in Rhode Island and so much more. Across all three states, our goal is to empower individuals and strengthen families.

Position Summary:
We are currently exploring candidates for Individual Support Specialist caring individual to provide daily living support to adults with Developmental and Intellectual needs living in individual apartment settings. Positions available in Waterbury.

Responsibilities Include:

  • Provide daily living support to adults with DD/ID.

  • Assess client skill levels and counsel clients in independent living, coping strategies, pro-social and interpersonal skills, conflict resolution, and navigating peer pressure.

  • Demonstrate the ability to set and adhere to limits.

  • Role model strong interpersonal skills, pro-social behaviors, and professional responsibility within the community.

  • Provide safe transportation for clients as necessary.

  • Prepare meals and assist clients with Activities of Daily Living (ADL) skills daily.

  • Prepare summaries of interactions and behavioral observations of clients at the end of each shift.

  • Participate in staff training, staff meetings, and maintain DDS-required certifications.

  • Perform crisis prevention and interventions, including de-escalation techniques, as needed.

Desired Qualifications:

  • High School Diploma required.

  • Experience with DD/MR population required.

  • Bachelor’s Degree preferred 

  • Must have Vehicle with Registration/Insurance 
  • Valid Driver's License  

Our Exceptional Benefits (Benefit Eligible Employees):

• Generous paid time off
• 3–6 weeks’ vacation, 7 sick days, and 11 paid holidays each year

Employee Health and Wellness:

• Comprehensive and affordable medical, dental, prescription, and vision coverage (Reimbursements for fitness, weight loss, holistic health programs)
• No cost employee assistance program
• Voluntary employee-focused wellness programs

Retirement and Financial Planning:

• Company matching 403b and no cost retirement consulting
• Company paid for life insurance and long-term disability
• Public service loan forgiveness
• Insurance including accident, hospital indemnity, supplemental life
• Pet insurance
• Tuition reimbursement: Includes licensure fees and professional memberships
…and much more!

Hourly: 

Flexible Scheduling: 30/hour positions

  • Inclusivity and Non-Discrimination Statement:
    NAFI Connecticut, Inc. is proud to be an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, veteran status, disability, or any other federal, state, or local protected class. Inclusivity and removing barriers are important to us. We are passionate about instilling a sense of belonging, celebrating diverse perspectives, and offering equal opportunities for employees to contribute and grow. We encourage members of underrepresented or marginalized communities and all those that share in these beliefs to apply.

E-Verify Employer | Equal Opportunity Employer / Affirmative Action

Salary.com Estimation for Individual Support Staff in Waterbury, CT
$46,316 to $58,179
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