Administrative Assistant - PACE

Join NADAP's exciting new Pathways for Access to Careers and Employment (PACE) program in Brooklyn helping New Yorkers build their employment skills and careers! In this role, you'll deliver hands-on career guidance, skills training, credential support, and job placement services all while making a real difference in your community. If you're passionate about workforce development and ready to grow professionally in a mission-driven environment, PACE is where your impact and career take off!

Position Objective

To provide administrative support to PACE program and management, complete various projects to assist in the achievement of program goals and provide support for the front desk. Provide assistance in the following areas: time keeping, attendance tracking, closing site rosters.

Essential Functions

• Responsible for attendance tracking and updating attendance in SEAMS & Credible.
• Responsible for the collection of participants' timekeeping hours in both hard copy and electronic form. Must read email and check the fax machine to ensure all submitted documents are collected.
• Responsible for collecting excused documentation from clients in designated workshops. Make copy of document and return original to client prior to workshop dismissal.
• Review submitted documentation carefully to ensure is in compliance with program policies and procedures.
• Process FTR/FTC daily by given deadline and generate the pending FTC list.
• Responsible for transit card distribution to eligible clients and obtain client signatures accurately on the transit card log.
• Reconcile transit card daily with management to ensure accuracy of log and cards returned.
• Assist with scanning, and making copies for clients, and program needs.
• Responsible for addressing PACEs outstanding rosters daily by given deadline.
• Scan client documents to pending drive and upload to Credible.
• Provide back up for reception and front desk coverage, as necessary.
• Assist with client enrollment in PACE Program.
• Performs other duties as assigned.
  
  

Education, Skills And/or Experience Required

• High School Diploma/GED with 2 years of experience
• Must have excellent customer service and presentation skills.
• Must possess excellent computer skills.
• Experience working with similar client population a plus.
• Working in an automated on-line system, demonstrates proficiency in use of applied information technology and on-line database systems; demonstrated keyboarding speed proficiency and accuracy preferred for a paperless case management system.
• Some prior professional experience working within a community-based organization or the government sector, directly serving an under-resourced population required.
• Experience working with public assistance population preferred.
• Experience or familiarity with the disability population preferred.
• Experience working in employment services or in social service-related field preferred.
• Good verbal and written communication skills.
• Excellent organizational skills.
• Ability to work a flexible weekday schedule and to travel to various locations to carry out assigned duties.
• Effective problem solving and interpersonal skills.
• Basic computer software literacy and computer usage experience.
  
  

Salary; $45,000

About Us

NADAP's Pathways for Access to Careers and Employment (PACE) program is a new career services initiative funded by NYC's Human Resources Administration working with adults and youth, ages 18 , receiving cash assistance. PACE is designed to improve employment and training outcomes and provides individualized career planning, skills development, credential attainment, employment preparation, job placement and retention services.

NADAP, Inc. is a multiservice non-profit agency dedicated to helping people with medical, behavioral health and social service needs to become sufficient. NADAP programs assist disadvantaged populations in New York City and Nassau County. NADAP's services include health insurance enrollment, assessment, care coordination, case management, professional training, job preparation and placement services. At NADAP, we believe in creating an environment where every individual is treated with dignity and respect. We are committed to ensuring that all employees and applicants have an equal opportunity to succeed, regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other characteristic protected by law. Visit us at www.nadap.org.