What are the responsibilities and job description for the Food Runner (Part Time) - Aloha Mixed Plate position at Na Hoaloha Ekolu?
Aloha Mixed Plate, an iconic local style restaurant established 30 yrs ago at its same location on Front Street in Lahaina. Serving delicious local food at affordable prices, we are excited to serve our local community and visitors. The location and its million-dollar view is a great place to call work with excellent benefits. We look forward to hearing from those who share our values, principles, and the spirit of Aloha.
The ideal candidate for this position:
- Has experience working in customer service and/or the food service industry
- Can work a flexible schedule including:
- Day Shifts
- Evening Shifts
- Holidays
- Weekends
- Has a reputation for giving great service to guests and coworkers
- Is enthusiastic about sharing our Aloha Spirit with our guests
- Can maintain a pleasant smile and demeanor throughout the shift
- Can handle multiple tasks at one time
- Is self motivated, especially under pressure
- Communicates Aloha in person and over the phone
- Has good problem solving skills
Performance Expectations:
- Makes eye contact and greets guests with Aloha and enthusiasm
- Treats customers and co-workers with courtesy and respect
- Controls the window and maintains our food standard
- Can lift and carry up to 20 pounds
- Can communicate effectively to both customers and co-workers during busy periods
- Coordinates delivery of food to guests maintaining and communicating for accuracy of orders/sequence
- Communicates to supervisors when help is needed to maintain customer service
- Is knowledgeable of the menu and able to answer guest's questions
- Helps servers bus tables as needed, when able
- Positively responds to requests for assistance from co-workers and guests
- Remains within viewing of the food window throughout shift
- Is able to prioritize hot food delivery over all else
- Takes initiative to help in any area of the restaurant when slow
- Completes side work in a timely manner
We offer an excellent benefits package including medical, dental, vision, drug, 401(k) with up to 4% company match, PTO upon qualifying, flexible spending account, employee meals, discounts and much more!