What are the responsibilities and job description for the In-Store Product Support Sales Representative position at N C MAchinery Co.?
We are seeking a motivated and customer-focused In-Store Product Support Sales Representative to join our team in Tukwila, WA. In this role, you will engage with customers primarily by phone, promoting and selling our full line of products and value-added services to drive market growth.
Key Responsibilities:
- Proactively contact customers to promote products, services, and special programs, including financing and merchandising options.
- Address customer inquiries and resolve concerns promptly through appropriate channels.
- Complete administrative tasks accurately, including data entry, expense management, and lead tracking.
- Maintain strong communication and collaboration with member companies, internal departments, and team members.
- Represent the company professionally through continued industry education, participation in meetings, and maintaining a clean and presentable appearance.
- Uphold strict safety standards and ensure proper care of company equipment and assets.
- Territory for this role is South and West Puget Sound Area.
What You Bring to the Role:
- Strong technical aptitude and a problem-solving mindset.
- A genuine enthusiasm for customer interaction and relationship-building.
- A high school diploma (or equivalent) and 2–3 years of relevant business experience.
- Ability to read and interpret documents such as safety protocols, engineering diagrams, and instruction manuals.
- Excellent verbal and written communication skills to effectively convey product information.
- Proficiency in Microsoft Office Suite.
This is a great opportunity for someone who thrives in a customer-oriented environment and enjoys working in a supportive, team-based culture. If you’re eager to learn and ready to grow your career, we’d love to hear from you.
Employee Benefits:
Lucrative Earning Potential: On target earnings (OTE) potential for the first year is $60,000, which includes a base salary of $30,000 per year plus commission.
- Retirement: 401k w/ Company Match and Profit Sharing
- Paid Time Off: Paid Vacation, Holiday & Sick Leave
- Health Insurance: Premera Blue Cross Medical w/Telehealth & Dental
- Vision Insurance: VSP Vision Insurance
- Insurance: Company Paid Life, AD&D & Disability Insurance
- Guidance Resources: Employee Assistance Program
- Rewards: Quarterly Employee Recognition Cash Program
- Discounts: CAT Products, Rental/Sales Discounts
- Financial Access: Credit Union Membership is available
- Growth/Stability: Career Growth Opportunities within a 4th Generation Family owned Company for over 96 years
- Tenure: Seniority Bonus, starting at 5 years
- Talent Referral Program: Employee Referral Bonus
To apply for this unique position, please go to our web site at www.ncmachinery.com
Harnish Group Inc. is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, T&E Power Systems, SITECH Northwest Inc., representing Caterpillar and other manufacturers. A family owned and managed company since 1929 with over 1200 employees, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Salary : $30,000 - $60,000