Donor Engagement Manager

Description

Strategic stewardship of donor engagement is a vital component of successful fundraising. The Donor Engagement Manager supports the Advancement department's fundraising efforts through donor stewardship, prospect research, and data management. This role works collaboratively with the Advancement team under the supervision of the Director of Annual Fund and Membership.

Essential Functions:

Stewardship

         Create and implement a donor stewardship program at the Museum, which will schedule and track communication and interactions with donors through personalized outreach and tailored communication to increase retention

Prospect Research

         Prepare research reports and profiles using research tools and resources in support of Museum leadership and Philanthropy Officers

         Provide in-depth individual profiles and summary materials to support major solicitations, stewardship events, and Board development

         Manage and keep abreast of research tools and ethics/best practices

         Attend weekly prospect meetings with gift officers

Data Management and Analytics

         Serve as Tessitura liaison for the Advancement Department which includes coordinating with IT and onboarding division colleagues

         Generate reports, donor lists, and mailing lists as needed

         Maintain accurate donor data tracking cultivation activities

         Analyze donor data to identify trends and ROI metrics

         Collaborate on Board reports and Annual Report donor lists

Additional Responsibilities

         Coordination of stewardship events and support of cultivation events as needed

         Provide administrative assistance as needed

         Serve as public point of contact for the Advancement department's general email and phone line

         Other duties as assigned

Requirements

         Bachelor's degree and/or 2 years of hands-on administrative experience, preferably donor-related
within a Development or Advancement office

         Ability to handle confidential information and ensure compliance with all security requirements

         Strong prospect research skills

         Strong project management and organizational skills with ability to manage multiple priorities and meet deadlines

         Proficiency with Microsoft Office and CRM systems (Tessitura and/or Prospect2 preferred)

         Excellent communication, writing, and interpersonal skills

         Ability to work independently and collaboratively

Salary : $50,000 - $60,000