What are the responsibilities and job description for the Restaurant Server - Hop House position at Mystic Lake & Little Six Casino?
Come put your serving skills to the test! Come join Mystic Lakes Casino’s newest outlet, Hop House, as a Server! In this role you will be a key part of the guest experience. Enjoy weekly pay, free uniforms, and health benefits.
Job Overview: Applies high guest service standards. Takes orders and serves food and beverage to guests. Processes transactions pertaining to food & beverage charges. Reconciles cash-drawer.
Illuminate Your Future: What You'll Do:
- Takes food orders and enters into P.O.S. system. Explains menu items and specials and makes
recommendations on additional side orders. - Serves food and beverage according to guest specifications, while adhering to responsible
alcohol service standards. Checks-up on guest for condiment, beverage, or additional food
item needs. Follows-up on satisfaction during and after dining. - Performs pre-bussing and bussing duties. Ensures that all supplies (i.e. ashtrays, napkins) are
adequate for guests’ needs. - Operates P.O.S. system in processing F & B charges. Handles cash, checks, currency, credit
cards, gift certificates, complimentaries, and tips. Operates credit card validation (automated
and manual) equipment. Prepares daily sales reports and reconciliation statements. - Maintains cleanliness of guest and work areas
- Completes tip reporting form
Job Requirements:
- Must be 18 years of age or older.
- Ability to read, write and speak English clearly.
- Strong guest service skills.
- Ability to pass basic math test.
Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise. Eligible Team Members are offered a comprehensive benefits package include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement.
Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.
Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.
Be the Experience. Be Bold. Be Mystic.