What are the responsibilities and job description for the Overnight Retail Supervisor position at Mystic Lake Casino Hotel?
The Retail Supervisor is responsible for overseeing the daily operations of the Retail store, ensuring exceptional guest service, maximizing sales performance, regularly monitors and controls inventory levels, maintaining merchandising standards, and leading a team of retail team members. This position serves as the primary floor leader, coaching team members, resolving guest concerns, and ensuring operational excellence while supporting the enterprise financial and guest service goals.
Job Overview: Ensures high standards of guest service and successful sales generation, while protecting company assets. Helps to maintain and enhance a safe, secure, and comfortable environment for guests and team members. Ensures cleanliness, organization and safe conditions of retail areas
Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits and advancement opportunities. Generous benefits include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms, free uniform cleaning and tuition reimbursement.
Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.
Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.
Job Requirements:
Reflects MINIMUM EDUCATION, TRAINING, CERTIFICATION and EXPERIENCE required in order to meet the expectations of this job:
Job Overview: Ensures high standards of guest service and successful sales generation, while protecting company assets. Helps to maintain and enhance a safe, secure, and comfortable environment for guests and team members. Ensures cleanliness, organization and safe conditions of retail areas
Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits and advancement opportunities. Generous benefits include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms, free uniform cleaning and tuition reimbursement.
Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.
Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.
Job Requirements:
Reflects MINIMUM EDUCATION, TRAINING, CERTIFICATION and EXPERIENCE required in order to meet the expectations of this job:
- Any combination of education and/or leadership/training experience in hospitality or guest service environment to equal two years.
- Must be able to effectively communicate both verbally and in writing, with all levels of team members and guests in an attentive, friendly, courteous and service-oriented manner.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Proficient in word-processing, spreadsheets, presentation, database and electronic software.
- Ability to type 35 words per minute