What are the responsibilities and job description for the Experienced Housekeeper position at Mystic Lake Casino Hotel?
Bring your housekeeping experience to Mystic Lake Casino Hotel! In this position, you’ll use your expertise to keep our guest rooms looking their absolute best, delivering the clean, comfortable experience our guests count on. Plus, with the opportunity to clean additional rooms for incentive pay, you set the pace for your own success. Enjoy weekly pay, on-site clinics, and health benefits. Whatever your career goals may be, let Mystic Lake Casino Hotel help you get there!
Job Overview: Cleans and maintains guest rooms, public areas, and back-of-house areas while providing exceptional guest service in a fast-paced environment.
Illuminate Your Future: What You’ll Do:
Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.
Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.
Be the Experience. Be Bold. Be Mystic.
Job Overview: Cleans and maintains guest rooms, public areas, and back-of-house areas while providing exceptional guest service in a fast-paced environment.
Illuminate Your Future: What You’ll Do:
- Cleans assigned guest rooms which includes making beds, vacuuming, dusting, clean bathrooms and arranges room furniture, if required. Collects soiled linen and towels for laundering, empties all trash cans and restocks reusable items such as soap, towels, and paper items. Cleans and vacuums guest hallways and lobbies. Keeps linen closets and supply areas clean and organized. Rotates mattresses. Stocks cart at the end of workday. Cleans the Spa and Tower Boardroom. Accurately completes daily paperwork.
- Responds and follows through with guest inquiries and requests and refers to supervisor if unable to handle.
- Ensure all rooms are secure upon leaving the room. Notifies supervisor of any guest room uses including maintenance and security needs.
- Handles abandoned guest items, including money (tokens, TITO, coins, bills) by adhering to all enterprise, gaming and department policies and procedures.
Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.
Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.
Be the Experience. Be Bold. Be Mystic.