What are the responsibilities and job description for the Cage Supervisor - Little Six Casino position at Mystic Lake Casino Hotel?
Put your leadership skills to the test and join the team as a Cage Supervisor at Little Six Casino! Direct the daily activities of Cage Cashiers and assist with guests and handling/securing company assets. Enjoy Weekly Pay, Health Benefits, and career advancement opportunities.
Job Overview: Supervises the activities of assigned team members to ensure quality guest service and the security of company assets of each casino cage area in compliance with regulations, policies, procedures, and service standards.
The Work You’ll Lead:
Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.
Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.
Be the Experience. Be Bold. Be Mystic
Job Overview: Supervises the activities of assigned team members to ensure quality guest service and the security of company assets of each casino cage area in compliance with regulations, policies, procedures, and service standards.
The Work You’ll Lead:
- Directs the activities of Cage Cashiers pertaining to communication with guests and handling/securing of company assets to ensure compliance with policies and procedures.
- Trains, develops, monitors performance, conducts performance appraisals, provides performance feedback. Assists in the hiring of team members.
- Prepares and reviews Currency Transaction Reporting (CTR) documents to verify accuracy and completeness of all required documents. Acts in accordance to regulatory compliance through the monitoring and reporting of Title 31.
- Ensures that proper levels of cash and cash equivalents are available at cashier workstations. Ensures ATM’s are kept filled and associated accountability forms are complete. Reconciles total cage accountability for assigned area. Reconciles ticket in-ticket out for cashiers.
- Schedules breaks and monitors shift changes to ensure coverage at all times.
- Completes shift report containing variances, guest issues, performance issues, other department issues, CTRs completed, and any other concerns/comments pertaining to the shift. Information is used by Management to evaluate, maintain, and improve department performance.
- Reconciles the entire casino cash accountability for assigned shift.
- Must be 18 years of age or older.
- High school graduate or GED.
- Six months' experience in a casino environment as a cage cashier.
- Ability to communicate technical, job-related information and ideas in spoken English so others will understand.
- Excellent guest service skills.
- Proficiency with gaming computer system and basic word processing software.
Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.
Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.
Be the Experience. Be Bold. Be Mystic