What are the responsibilities and job description for the Flight Crew Member position at Myrtle Beach SkyWheel?
SkyWheel Myrtle Beach is seeking a dependable, team-oriented individual with high energy and a passion for delivering excellent guest service. Qualified candidates will be responsible delivering the highest level of guest service to all guests. This candidate must be willing to work a flexible schedule in a fast-paced environment. SkyWheel Myrtle Beach is open 7 days a week. Position requires weekend and holiday availability.
SkyWheel Myrtle Beach is passionate about having a team that strongly aligns with our Core Values.
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Safety- Take care of yourself, your surroundings, and our guests.
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Integrity- Always do the right thing.
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Teamwork- We work together to ensure successful operation.
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Hospitality- Engaging with all guests with a positive manner.
Duties and responsibilities
Includes, but not limited to:
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Provide the highest level of customer service while greeting guests as they enter and exit the attraction.
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Engage and entertain guests as they experience the attraction.
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Take an active role in assisting customers and answering any questions.
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Ensure proper behavior and attitude of guests and ask for assistance from a supervisor, manager, or security when needed.
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Understand and be knowledgeable to work all functions of the attraction, including ticket sales, ride operations, and photo attendant.
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Remain alert at all times, ensuring a safe loading platform and providing a safe environment.
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Ensure no unauthorized personnel enter the platform area while the wheel is in operation.
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Provide safety instructions and answer any questions while loading the passengers into the gondolas.
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Ensure compliance with all safety policies, procedures, and practices.
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Assist in the performance of the wheel safety inspection checks.
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Ensure a smoke-free facility.
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Attend all scheduled training.
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Assist in preopening and closing procedures.
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Oversee and manage crowd control and an efficient workflow.
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Maintain a clean and professional work area.
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Other duties as assigned.
Qualifications include but are not limited to:
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Must have a great outgoing personality
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Must be energetic, courteous, professional and have the ability to speak to people
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Must be willing to work a flexible schedule and work in a fast-paced environment
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Must be able to work professionally and coordinate with all members of the SkyWheel team, vendors, on site venue partners and guests
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Must be able to stand for long periods of time and work in a variety of conditions including heat, cold and rain
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Must be able to operate the gondola lever from a standing position on the platform load side without excessive reach or overextension.
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Must be able to perform the essential functions of the job with or without supervision
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Must be willing to work nights, weekends and holidays
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Acceptable pre-employment drug screen and background check
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Experience in the amusement/theme park or high-volume tourist-based entertainment venue is beneficial.
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Experience in other areas of hospitality or the service industry.
Salary : $13 - $14