IT Senior Systems Administrator

MyPoint Credit Union is a member-owned financial institution that first opened its doors in 1948 to serve the community. MyPoint has now proven itself to be the financial services leader within the community and the region.Come join our family!MyPoint Credit Union is seeking a highly capable, resourceful, and forward-thinking Systems Administrator who thrives on bringing clarity and structure to complex environments. This is a key position in our mission to modernize and streamline infrastructure. We are working to cut through unnecessary sprawl and deliver secure, scalable, and user-friendly solutions that enable operational efficiency, mobility, and long-term growth. This is not a “keep the lights on” role; we are actively moving toward cloud-first architecture, simplified management, and a more empowered user experience. You’ll work closely with senior administrators to lead critical modernization efforts, with an emphasis on Microsoft 365 enhancements. Areas of focus include Azure, Entra, Intune, Defender, Purview, Exchange, Teams, SharePoint, etc. The ideal candidate is comfortable navigating complexity but committed to building clean, right-sized, and supportable solutions. We’re looking for someone who is detail-oriented, organized, and effective at managing multiple priorities. You should be comfortable working in a fast-paced environment and committed to seeing projects through to completion. This position includes participation in an after-hours on-call rotation and may require occasional evening or weekend work as needed to support critical systems and initiatives.What You’ll Do:• Drive efforts to modernize and simplify infrastructure, focusing on Microsoft 365 enhancements• Improve and maintain user identity and access using Microsoft Entra ID, including Hybrid Join, SCIM, SSO, and RBAC-based access policies.• Lead cloud migration projects that prioritize user experience, minimize downtime, and reduce technical debt.• Manage and maintain Windows Server infrastructure, vSphere environments, firewalls, switches, and SAN/NAS solutions with a mindset for simplification and sustainability.• Create and maintain thorough documentation to support transparency, team learning, and repeatable operations.• Collaborate across departments and with vendors to ensure infrastructure is aligned with security, application, and business needs.• Respond to and resolve support requests submitted through the ticketing system, ensuring timely, professional, and solutions-focused service.• Provide technical mentoring to teammates and elevate internal support capabilities through training and knowledge sharing.• Participate in a 24x7 on-call rotation and assist in the resolution of critical systems incidents when escalated.What We’re Looking For:• 5 years of experience in an IT systems administration role supporting complex environments with 2 of those years at a Managed Service Provider (MSP) or in an IT consulting role supporting multiple client environments.• Demonstrated success deploying and managing Azure/Microsoft 365 (Business Premium, E3, or E5), including licensing, configuration, and integrations.• Strong proficiency in Intune/Endpoint Manager, Windows Autopilot, and mobile/BYOD device management.• Effectively manage Active Directory, Group Policy, RBAC, DNS, DHCP, and other core infrastructure services.• Experience with VMware vSphere and virtualized infrastructure, including storage and networking.• Ability to modify VLANs, firewall configurations, VPNs, and routing.• Manage backups and disaster recovery environment• Experience supporting complex environments, with a strong track record to simplify, automate, and standardize.• Exceptional analytical, written, and verbal communication skills with the ability to clearly explain technical decisions and tradeoffs.• Certifications in one or more of the following areasPreferred Certifications (not required): Any Microsoft Certification obtained in the last 3 years including:• Microsoft Certified: Identity and Access Administrator Associate (Exam SC-300)• Microsoft Certified: Messaging Administrator Associate (Exam MS-203)• Microsoft Certified: Microsoft 365 Administrator (Exam MS-102)• Microsoft Certified: Security, Compliance, and Identity Fundamentals (Exam SC-900)Bonus Points If You Have:• Exposure to Symitar/SymExchange platforms in a credit union or banking environment.• Familiarity with UCaaS migrations and modern CaaS platforms such as RingCentral, 8x8, Dialpad, Zoom, Microsoft Teams Phone, etc.Who You Are:• You’re energized by modernizing legacy environments and delivering practical, user-friendly solutions.• You lead with integrity and believe in transparency and thoughtful execution.• You’re solutions-driven, curious, and take pride in continuous improvement.• You don’t just tolerate complexity; you organize and simplify it with purpose.• You recognize the responsibilities of supporting a regulated, member-first organization and prioritize security without sacrificing usability.• You have passion, intelligence, integrity, strong communication skills, and technical competence.Additionally, the candidate must demonstrate proven abilities in delivering exceptional customer service and maintaining a strong attention to detail.Location: Kearney Mesa Corporate Office (Onsite)Reports to: VP of Information ServicesType: Full-Time (hourly) | On-Call Rotation RequiredStarting range: $41.75-$52.19Visit the MyPoint website for more details: https://www.mypointcu.com/connect/careers/join-our-teamEOE/M/F/D/V

Salary : $91,600 - $124,100