Branch Manager - Rancho Bernardo

Company Description

MyPoint Credit Union has been serving San Diego and surrounding communities since 1948, helping over 30,000 members with their financial needs through seven branch locations. With over $500 million in assets, the credit union offers a wide range of financial products and services, such as savings, checking, loans, mortgages, and digital banking. Members also benefit from surcharge-free access to more than 30,000 ATMs through the CO-OP network. Recognized for its excellence, MyPoint Credit Union received awards such as 2018 Business of the Year for National City. As a member-focused organization, we are federally insured by the NCUA and an Equal Housing Opportunity provider.

Role Description

This is a full-time on-site role for a Branch Manager, located in Rancho Bernardo, San Diego, CA. The Branch Manager will oversee daily operations of the branch, ensure compliance with credit union policies, and manage team performance to achieve sales and service goals. Responsibilities include staff training and development, promoting financial products, fostering member relationships, resolving complex issues, and maintaining branch safety and operational efficiency.

Qualifications

• Leadership and team management skills, including the ability to motivate and guide staff
• Strong communication and interpersonal skills to build relationships with members and team members
• Knowledge of financial products and services, such as loans, savings, and checking accounts
• Experience in sales, customer service, and achieving business goals
• Problem-solving and decision-making abilities for resolving member concerns and operational challenges
• Proficiency in financial software systems and digital banking platforms
• Bachelor’s degree in Business Administration, Finance, or a related field is preferred
• Prior experience in a credit union, banking, or related financial services environment is an advantage