What are the responsibilities and job description for the Regional Manager position at MyPlace Self Storage?
Join Our Team and Secure Success: Where Every Locker Holds Opportunity!
At MyPlace Self Storage, we believe success is built on strong leadership, collaboration, and a unified commitment to excellence. We’re seeking a Regional Manager to oversee multiple facilities within an assigned region. This isn’t just about managing operations, it’s about inspiring teams, cultivating a people-first culture, and creating an environment where performance thrives, and everyone contributes to the bigger picture.
About the Role
As a Regional Manager, you will take ownership of multiple self-storage locations, overseeing everything from day-to-day operations to revenue growth. You’ll be a coach, leader, and innovator focused on aligning teams with organizational goals while fostering inclusivity, adaptability, and engagement. Whether it's guiding a team member’s development, implementing new ideas, or building processes that eliminate friction, your ability to elevate the team above the individual will define your success.
What You’ll Do
- Inspire, mentor, and unify your team by promoting accountability, open communication, and teamwork.
- Monitor and build team chemistry, fostering trust and collaboration at every level.
- Oversee and optimize day-to-day operations across multiple facilities.
- Ensure compliance with company standards, safety protocols, and industry regulations.
- Regularly evaluate facility performance to identify and act on opportunities for improvement.
- Manage budgets, maximize occupancy rates, and reduce delinquencies.
- Utilize analytics to craft effective pricing strategies and promotions.
- Align teams with KPI goals and celebrate milestones.
- Train, mentor, and support team members in their professional development.
- Share best practices and encourage the team to overcome challenges through collaboration and intentional planning.
- Be an advocate for constant learning, listening, and teaching.
- Bring fresh ideas and adaptable strategies to solve problems and improve operations.
- Continuously look for ways to simplify processes and eliminate friction.
- Maintain top-tier customer service standards across all locations.
- Resolve issues promptly and create positive experiences for every customer.
Who You Are
You’re a leader who:
- Buys in. You’re aligned with our mission and culture and lead by example.
- Lifts others. You recognize the value of people and put the team above the individual.
- Communicates. You make the team talk, work together, and openly share challenges and solutions.
- Inspires action. You move people toward goals with influence, intention, and patience.
- Builds trust. You monitor team chemistry, ensuring everyone feels included and valued.
- Stays focused. You leave the past behind and prioritize preparation and the future ahead.
- Innovates. You’re adaptable, constantly learning, and always teaching.