What are the responsibilities and job description for the Property Manager position at MyPlace Self Storage?
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About Us:
At MyPlace Self Storage, we're more than just a business—we're a tightly knit community. Our focus on innovation, exceptional service, and fostering our team members sets us apart as industry pioneers. As we prepare to broaden our range of high-quality properties in the upcoming year, we're on the lookout for dedicated individuals eager to evolve with us.
Job Summary:
The Self Storage Property Manager is responsible for overseeing the day-to-day operations and management of a self-storage facility. This includes customer service, leasing units, maintaining the property, managing finances, and ensuring a safe and secure environment for tenants and their belongings.
Duties and Responsibilities:
- Provide excellent customer service to tenants, addressing inquiries, concerns, and requests promptly and professionally.
- Assist customers with rental inquiries, unit selection, and leasing agreements.
- Handle customer complaints or issues in a timely and efficient manner.
- Advertise available units through various channels, such as online listings, signage, and local advertising.
- Conduct property tours for potential tenants and assist with the leasing process.
- Implement marketing strategies to attract new tenants and retain existing ones.
- Maintain accurate records of unit availability, rentals, and tenant information.
- Perform regular inspections of the property to ensure cleanliness, safety, and proper maintenance.
- Collect rent payments, late fees, and other charges from tenants in a timely manner.
- Manage properties budget, forecasting revenue and expenses to ensure profitability.
- Monitor delinquent accounts and take appropriate actions for collections.
- Implement security measures to safeguard the property and tenants' belongings, such as surveillance systems, lighting, and access controls.
- Enforce property rules and regulations to maintain a safe and secure environment.
- Respond to emergencies or incidents, such as break-ins, accidents, or medical emergencies, following established procedures.
- Maintain organized files and records, including lease agreements, tenant information, and financial documents.
- Prepare reports for management, summarizing property performance, occupancy rates, and financial metrics.
- Coordinate with Regional Manager as needed for support, guidance, and reporting.
Requirements:
- High school diploma or equivalent; associate or bachelor's degree preferred.
- Prior experience in property management, customer service, retail or a related field preferred.
- Strong communication and interpersonal skills.
- Proficiency in basic computer applications (e.g., MS Office, property management software).
- Ability to multitask, prioritize, and work independently with minimal supervision.
- Willingness to work flexible hours, including evenings, weekends, and holidays as needed.
- Valid driver's license and reliable transportation.
- Attention to detail and problem-solving skills.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $16 - $18