What are the responsibilities and job description for the Cell Phone & Electronics Repair Tech position at MyPhone Repair Orange Beach?
MyPhone Repair is looking for a dependable, customer-focused Cell Phone & Electronics Repair Tech to join our team at The Wharf entertainment complex in Orange Beach.
This position combines electronics repair, troubleshooting, sales and customer service. Previous electronics repair and/or sales experience is preferred, but not required—we are willing to train the right person. Experience with tablet repair and/or soldering is a plus.
Responsibilities
- Diagnose, troubleshoot and repair cell phones, tablets and other small electronic devices
- Greet customers, assess devices and recommend repair options
- Explain technical issues and repair recommendations in a clear, easy-to-understand way
- Provide repair and replacement estimates
- Complete repairs accurately and efficiently
- Assist customers with products, accessories and other available services
- Use the point-of-sale system and maintain accurate customer and repair records
- Track devices throughout the repair process
- Answer phones and provide friendly, professional customer service
- Help maintain a clean, organized and professional store
- Assist with opening and closing procedures
- Follow established safety, security and operating procedures
What We're Looking For
- Strong customer service and communication skills
- An interest in technology and electronics
- Dependable, positive and willing to learn
- Comfortable working directly with customers and making sales recommendations
- Attention to detail and good manual dexterity
- Previous electronics repair and/or sales experience preferred, but not required
- Previous tablet repair experience is a plus
- Soldering experience is a plus
- Ability to work a flexible schedule, including weekends
Position Details
- Full-time or part-time
- Pay rate based on experience
- Location: MyPhone Repair at The Wharf in Orange Beach, Alabama
- Summer store hours: 10 a.m.–9 p.m.
- Off-season store hours: 10 a.m.–6 p.m.
- Training provided for the right candidate
If you enjoy working with technology, solving problems and helping customers, we'd like to hear from you.
Join us to be part of a vibrant team dedicated to delivering innovative solutions while helping customers stay connected! This position offers valuable hands-on experience in electronics repair combined with retail sales expertise, perfect for tech enthusiasts eager to grow their skills!
Pay: $15.00 - $20.00 per hour
Work Location: In person
Salary : $15 - $20