What are the responsibilities and job description for the Network Engineer position at MyManagedTech?
Company Description
MyManagedTech, established in 2000, is a full-service technology firm serving businesses across the Greater Philadelphia and South Jersey areas. We specialize in assisting companies in managing their technology needs, including network and helpdesk support, while providing service, honesty, and efficiency. Our goal is to help organizations address technology challenges like unpredictable networks, rising IT costs, and the decision to outsource IT services. We deliver dependable and superior IT solutions tailored to meet the needs of businesses at a predictable monthly budget.
Role Description
This is a full-time hybrid role for a Network Engineer based in Cincinnati, OH (Indian Hill / Summit Park), with the flexibility to work remotely for part of the time. The Network Engineer will be responsible for designing, implementing, administering, and troubleshooting network infrastructure and security systems. Day-to-day tasks include identifying and resolving technical issues, maintaining network reliability, and ensuring compliance with security protocols. The role requires collaboration with clients and team members to optimize network performance and deliver exceptional support.
Knowledge Required:
- Networking:
Layer 2 and 3 switching, NAS/SAN, VLANs, DNS, DHCP, Routing, VPN and related protocols
- Concepts:
Backup and Disaster Recovery
Device Security Standards
- Technologies we work with:
NinjaOne RMM
Unifi/Ubiquiti
Synology NAS
Windows Server (2012, 2019, etc) and associated roles
FSMOs
Active Directory
RRAS
DHCP
DNS
Microsoft 365 Management
Microsoft 365 Admin Center, Entra ID, Azure, Exchange, Teams
Microsoft Licensing and related best-practices
Key Skills:
- Communication - Whether through written or oral communication, always keep in mind the audience and setting, and express information in a respectful manner that is conducive to teamwork and maintaining a positive environment
- Customer Service - An ability to effectively work with those who may lack knowledge in IT, build positive relationships with customers and vendors, and resolve concerns or issues that clients may present
- Problem Solving - Identify problems in an environment, and develop solutions that efficiently resolve issues
- Attention to Detail - In writing documentation, implementing solutions, or planning projects, mind details and be aware of the side effects specific actions may produce
Education and Experience:
Eight(8) years of experience in this or a related position