Workplace Experience Engineer

At myKaarma, we’re not just leading the way in fixed ops solutions for the automotive industry—we’re redefining what’s possible for dealership service centers. Headquartered in Long Beach, California, and powered by a global team, our industry-leading SaaS platform combines communication, scheduling, and payment tools in one seamless solution that keeps dealerships and vehicle owners connected. With myKaarma, every service interaction flows effortlessly, bringing good karma to customers and service teams.

Rooted in the principles of the Toyota Production System, we operate with precision, efficiency, and a relentless focus on continuous improvement to deliver a better experience for all. We’re looking for innovators, problem-solvers, and tech enthusiasts passionate about building solutions that people love to use. If you’re ready to make an impact in an industry ripe for change, join us at myKaarma and help shape the future of automotive service.

Role Overview

The Workplace Experience Engineer owns office operations, facilities, and employee experience. This role ensures a safe, efficient, and well-supported workplace by managing vendors, systems, and day-to-day operations while partnering cross-functionally with, People Ops, and Marketing.

Key Responsibilities

Office & Facilities Operations: Own the day-to-day functioning of the office so it runs smoothly, efficiently, and cost-effectively.

• Manage office operations, facilities, and vendor relationships
• Oversee maintenance, repairs, and workplace systems
• Own procurement and inventory of supplies and equipment
• Manage office budget, forecasting, and cost optimization
• Maintain vendor records and ensure compliance
  
  

Workplace Systems & Employee Support: Ensure employees have what they need to work effectively in the office.

• Manage employee and visitor access (badges, parking, guest coordination)
• Provide basic onsite tech support (Wi-Fi, printers, Zoom rooms, desk setup)
• Handle hardware provisioning and inventory tracking
• Support safety programs, emergency preparedness, and compliance
• Coordinate employee travel logistics and approvals (including long-term travel arrangements for employees visiting internationally)
  
  

Employee Experience & Events: Create a positive, engaging, and well-run experience for myKaarma employees.

• Serve as the primary point of contact for workplace-related needs
• Support customer visits and in-office meetings
• Manage branded merchandise for employees (new hire welcome kits, uniforms)
• Plan and execute on-site and local events (e.g., holiday party, innovation council meetings), including coordinating vendors, catering, travel, and materials for events
• Track event expenses and support budget management
• Partner with internal teams on engagement initiatives
  
  

Required Qualifications

• Experience in office operations, facilities, or workplace services
• Strong organizational and vendor management skills
• Ability to manage multiple priorities independently
• Clear communication and cross-functional collaboration skills
• Experience working with internal teams (e.g., IT, People Ops, Finance, Marketing)
• Continuous improvement mindset
  
  

Preferred Qualifications

• Experience supporting on-site workplaces
• Familiarity with budgeting, procurement, or inventory systems
• Exposure to workplace technology or basic IT support
  
  

We value diverse experiences and backgrounds, so we encourage you to apply if you meet some but not all of the listed qualifications.

Total Rewards at myKaarma

Benefits

At myKaarma, we offer a comprehensive Total Rewards package that extends beyond the base salary. Our commitment to competitive compensation includes bonuses and benefits that support both personal and professional well-being:

• Flexible Work Environment: We embrace a high-performance, flexible structure that values freedom and responsibility. Our “Highly Aligned, Loosely Coupled” model empowers teams to innovate and continuously improve using data-driven insights.
• Health and Wellness: Comprehensive medical, dental, vision, life, and disability benefits, along with wellness and telework stipends.
• Time Off: Generous vacation time to recharge and balance life outside work.
• In-Office Perks: Enjoy dog-friendly offices and unlimited snacks or refreshments onsite.
  
  

The starting salary range for this role is $70,000 Bonus, depending on experience and qualifications, reflecting our dedication to competitive industry compensation. Additional details about our Total Rewards package will be shared during recruitment.

Our Commitment to Inclusion

At myKaarma, diverse perspectives drive innovation and success. We are committed to creating a safe, welcoming, and inclusive workplace where every employee feels valued and empowered and can do meaningful work. Our mission to deliver exceptional solutions to our clients is strengthened by the unique contributions and perspectives of our team members from all backgrounds.

As an equal opportunity employer, myKaarma prohibits any form of unlawful discrimination or harassment based on race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by applicable laws in the regions where we operate. We adhere to all EEOC regulations and actively promote an environment that celebrates and supports diversity, equity, and inclusion for all.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. Reasonable accommodation is a change in the way things are normally done, which will ensure an equal employment opportunity without imposing undue hardship on myKaarma. Please let us know if you require reasonable accommodations during the application or interview process by filling out this form.

myKaarma participates in the E-Verify Program.

myKaarma considers candidates requiring work authorization on a case-by-case basis. Sponsorship may be available for exceptional candidates depending on role requirements and business need