Mgr, Transcend R&D BPO MAKE

This job is with Johnson & Johnson, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com .

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

R&D Operations

Job Sub Function

Clinical Supply Operations

Job Category

Professional

All Job Posting Locations:

Beerse, Antwerp, Belgium, Horsham, Pennsylvania, United States of America, Malvern, Pennsylvania, United States of America, Spring House, Pennsylvania, United States of America

Job Description

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

US - Requisition Number: R -070654

Belgium - Requisition Number: R-069393

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

We are searching for the best talent for a Manager, Transcend R&D BPO MAKE role in Beerse, Belgium or U.S. (Malvern, PA, Spring House, PA, or Horsham, PA).

Purpose

Innovative Medicine Transcend is a global business transformation program modernizing foundational supply chain processes and harmonizing them into a single 'clean' ERP (SAP S/4HANA) to enable growth and efficiency. The program will simplify the Pharm ERP landscape from 7 systems to 1 standardized platform, improving agility while addressing end‑of‑life system risk.

R&D is a critical part of the program, transforming and standardizing R&D supply chain processes within the global IM Transcend template.

The Transcend R&D program team is looking for a Transcend R&D Business Process Owner MAKE. As Transcend R&D Business Process Owner (BPO), MAKE, you define and evolve value-driven end‑to‑end processes across R&D MAKE scope, including Packaging & Labelling. You partner with key R&D stakeholders to identify business value, prioritize roadmap decisions, and ensure alignment with the global template, clean core principles, and regulatory expectations.

This position is reporting into the Transcend R&D BPO Leader.

You Will Be Responsible For

• Translate R&D business strategy into a capability roadmap aligned with Transcend template decisions, with focus on R&D manufacturing (Drug Substance, Drug Product) and Clinical packaging & labelling.
• Engage with the business to build alignment and readiness for adoption of the Transcend global template (Fit-to-Standard) and clean core principles.
• Advise R&D business leaders on Transcend functional strategy, roadmap trade-offs, and release impacts.
• Ensure mandatory requirements are captured, assessed, and incorporated into the capability roadmap.
• Identify future capabilities and requirements across R&D MAKE (including MES integration, Packaging & Labelling, transactional data in support of MAKE, and cell banking) and define business value to support prioritization
• Partner with the Global Template Owner to ensure the global template meets business needs.
• Drive cross-functional convergence across Innovative Medicine Supply Chain and TDS, aligning priorities and value realization across functions.
• Anticipate release planning and lead business readiness activities, including change impact assessment and identification of near-term quick wins.
• Drive continuous improvement post go-live, including issue triage, process performance reviews, and backlog prioritization.
  
  

Approximate Percentage Of Time & Tasks/Duties/Responsibilities

• 40% Business strategy, capability roadmaps
• 30% Global process ownership and governance
• 15% Value realization: benefits hypotheses, KPI/OKR tracking, and value delivery planning
• 10% Continuous improvements
• 5% Compliance: ensure design meets regulatory expectations; support audits and inspections as needed
  
  

Required Qualifications

• Bachelor's degree required; advanced degree preferred in Information Systems, Engineering, Life Sciences, or a related discipline.
• 8 years R&D or supply chain leadership experience (manufacturing, pack and label process, quality processes)
• Proven results leading global process ownership / template governance and ERP-enabled transformation in a regulated environment.
• Experienced with business value identification and tracking
• Strong communication skills
• Relevant SAP S/4HANA experience (Make, Deliver, Logistics, Quality)
• SAP data objects supporting MAKE processes
• Experienced in defining business roadmap based on template capabilities offered (current and future)
• Strong knowledge of regulated environments
  
  

Preferred Qualifications

• Experience with change management in high complex program implementations
• Knowledge of integrations with Manufacturing Execution Systems and Quality systems
• Experience with process design methodologies
• Travel up to 15%
  
  

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.

Required Skills

Preferred Skills:

Clinical Supply Chain, Clinical Trial Protocols, Coaching, Critical Thinking, Financial Competence, Good Manufacturing Practices (GMP), Inventory Optimization, Laboratory Operations, Organizing, Process Improvements, Procurement Policies, Program Management, Research and Development, Stakeholder Engagement, Stakeholder Management, Standard Operating Procedure (SOP), Technical Credibility]]>