Demo

Equipment Specialist

myGwork - LGBTQ+ Business Community
Richmond, VA Full Time
POSTED ON 7/9/2026
AVAILABLE BEFORE 8/8/2026
This job is with Altria, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly.

Are you seeking an opportunity to use your hands-on technical skills to diagnose and tackle real world problems in a fast-paced manufacturing environment? Then we have an opportunity for you!

We are seeking an Equipment Specialist (Electrical Support) to join our U.S. Smokeless Tobacco Company (USSTC) team in Richmond, VA. You will be responsible for providing equipment and technical support to manufacturing operations, primarily in our Richmond production facility, assisting in optimization and training efforts, as well as serving as a technical resource for new solutions to meet our business objectives.

In this role, you will support initiatives of diverse scope and complexity to improve systems and processes for our manufacturing operations to maximize productivity across assets and drive out system loss leveraging Integrated Work Systems.

What You Will Be Doing

  • Apply specific mechanical and process knowledge to analyze and troubleshoot machinery problems in support of factory maintenance personnel.
  • Serve as the subject matter expert on packaging equipment to support plant operations
  • Apply problem solving techniques to facilitate design improvements for methods, processes, products, systems, documentation, and/or equipment.
  • Assist in developing and recommending spare parts lists for machinery, technical alternatives, and design improvements.
  • Use specialized knowledge of machinery or process to improve the performance of maintenance personnel by providing formal and informal training, writing maintenance alerts, and developing specialized documentation.
  • Assist in the development and execution of test plans and evaluations.
  • Help prepare and maintain project schedules, estimates, and documentation.
  • Participate in technical meetings with OEM's to resolve problems or issues with machinery.
  • Work with approved contractors and vendors to procure and install equipment and/or sub-components for process improvement, equipment repair and/or replacement.
  • Perform all job functions and activities in a safe manner.

What We Want You To Have

  • Associates degree in a technical field preferred, with a minimum of 5 years’ experience in Field Service Engineering or Technical Support.
  • A minimum of 5 years’ experience with packaging and/or labeling equipment required.
  • Strong familiarity with computer equipment and applications such as spreadsheets, databases, word processors, and computerized maintenance management systems.
  • Familiarity with common test, measurement and diagnostic equipment.
  • Ability to troubleshoot high speed, PLC and servo based packaging equipment
  • Able to bend, crawl and climb to inspect equipment.
  • Must be willing to work backshift and/or weekend schedule as needed.

The starting salary is based on but not limited to experience, knowledge, and qualifications in determining compensation decisions. The Salary Range for this position is: $80,800.00 - $118,750.00.

Why You’ll Love Building Your Career at Altria

At Altria, We Believe a Great Career Starts With Feeling Supported — Both At Work And In Life. Here’s What You’ll Find Here

  • Work where life works for you — with flexible and remote options that fit your world, not the other way around.
  • Own your time — start with 15 days of paid time off, 13 paid holidays, 2 floating holiday days, and a 37.5-hour workweek so you can recharge and live fully
  • A place where you belong — where your ideas are welcomed, your growth is encouraged, and your impact is real
  • Get recognized for your work – annual merit increases and performance bonus
  • A future you can count on — 401(k) matching from day one; plus Deferred Profit Sharing, an annual company contribution in an amount equal to 13%-17% of your base salary
  • Help with your goals — get help with student loan repayment assistance, attend a conference, or gain a new certification with professional development stipends
  • Support for what matters most — comprehensive medical, dental, and vision coverage for you and your family
  • Celebrating your milestones — paid parental and bonding leave for life’s biggest moments.
  • Wellness that goes beyond work — programs that care for your whole well-being at whatever stage you are in your life
  • A culture that gives back — paid volunteer days and a shared commitment to making a difference

At Altria, we offer more than benefits — we offer a career that fits your life, rewards your ambition, and celebrates your impact.

This position is not eligible for sponsorship.

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Salary : $80,800 - $118,750

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